Senior Dynamics 365 Project Manager

Encore Technical Solutions Inc.; Ontario; Hybrid; CAD 87,000 - 95,000; Full time

Job summary

A leading company in the IT Services and Consulting sector is seeking a Senior Dynamics 365 Implementation Project Manager to oversee ERP/CRM projects. Candidates must have extensive experience in managing large-scale implementations and certifications such as PMP or PRINCE2. This role is hybrid, requiring two days per week in the Toronto office, and offers competitive remuneration.

Qualifications

• 10+ years in project management focused on ERP/CRM implementations.
• Proven experience with large-scale Dynamics 365 F&O implementations.

Responsibilities

• Lead Dynamics 365 F&O implementation projects from planning to delivery.
• Manage cross-functional teams and ensure timely project completion.
• Identify risks and develop contingency plans.

Skills

Leadership

Communication

Negotiation

Problem-solving

Conflict resolution

Education

PMP or PRINCE2 certification

Dynamics 365 certifications (e.g., MB-300, MB-700)

Tools

MS Project

Jira

Azure DevOps

Job description

Senior Dynamics 365 Implementation Project Manager

Contract or Full Time Permanent - Enterprise Client - North American operations

Hybrid Work Environment - 2 days per week in office

Toronto, ON

Role Summary :

• Leadership role in planning, executing, and delivering Dynamics 365 F&O implementation projects.
• Acts as the primary liaison between stakeholders, technical teams, and vendors.
• Ensures projects are completed on time, within budget, and aligned with business objectives

Core Responsibilities :

Lead projects by developing and maintaining detailed plans, schedules, and budgets, overseeing the full implementation lifecycle of Dynamics 365 F&O, including requirements gathering, design, configuration, testing, deployment, and support. Collaborate with executives and department leaders to define project goals, align with business needs, and provide regular status updates to manage stakeholder expectations. Manage cross-functional teams comprising developers, analysts, and consultants, allocating resources and monitoring team performance to achieve project objectives. Proactively identify and mitigate risks, developing contingency plans to address challenges. Provide technical oversight to ensure proper configuration and integration of Dynamics 365 modules, validating solutions against business and technical requirements. Plan and execute change management strategies to drive user adoption, including conducting training sessions and developing end-user documentation. Manage vendor relationships with Microsoft and third-party providers, negotiating contracts and monitoring performance to ensure project success.

Key Skills & Qualifications :

Experience :

• 10+ years in project management, with a focus on ERP / CRM implementations.
• Proven track record of leading large-scale Dynamics 365 F&O implementations.

Certifications :

• PMP or PRINCE2 certification.
• Dynamics 365 certifications (e.g., MB-300, MB-700) are an asset.

Soft Skills :

• Strong leadership and interpersonal skills.
• Excellent communication and negotiation abilities.
• Problem-solving and conflict resolution capabilities.

Tools :

• Proficient in project management software (e.g., MS Project, Jira, or Azure DevOps).

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

IT Services and IT Consulting

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