Senior Domain Architect-Data Management (French Preferred)

Workiva Canada ULC; Quebec; On-site; CAD 120,000 - 170,000; Full time

Job summary

Workiva Canada ULC seeks a Senior Domain Architect, Data Management, to advise customers through onboarding, implementation, and adoption of Workiva solutions. The role bridges Sales, Engineering, and Customer & Partner Experience to design scalable data workflows and ensure long‑term value.

Responsibilities include collaborating with customers to define data needs, guiding integration strategies, and mentoring stakeholders on best practices while aligning with the product roadmap and delivering

Qualifications

• Bachelor’s Degree in a technical field such as Computer Science, Computer Engineering or IT.
• 6+ years in customer-facing technical roles with architecture or consulting experience.
• Bilingual in French or Spanish at executive level.

Responsibilities

• Collaborate with customers to understand business data needs and outcomes with Workiva solutions.
• Partner with pre-sales to transition from sales to implementation services.
• Engage with solution architects and customer success teams to ensure positive onboarding.
• Analyze needs and recommend optimal use of Data Management Suite for scalable solutions.
• Define tasks, contribute to project plans, and monitor progress with delivery teams.
• Document data integration workflows between customer systems and Workiva platform.
• Develop data queries and reporting solutions meeting analytical requirements.

Skills

Data management

Data engineering

SQL querying

APIs

Python

SaaS integration

Cloud platforms

Stakeholder communication

Executive presentations

Education

Bachelor’s Degree in CS/CE/IT

Tools

Informatica

SSIS

Boomi

MuleSoft

Workato

Snowflake

Power BI

Job description

The Senior Domain Architect, Data Management, is a key technical advisor within Workiva’s Data Management Practice. This role supports customers and partners through onboarding, implementation, and adoption of Workiva solutions, applying expertise in data management, integration, and automation to drive long-term value. Acting as a bridge between Sales, Engineering, and Customer & Partner Experience teams, the Architect helps organizations realize the full potential of the Workiva platform while staying aligned with broader technology solutions. The Senior Domain Architect engages directly with customers and partners, including at executive levels, to design and deliver scalable data management solutions. By fostering strong relationships, sharing best practices, and guiding adoption, the Architect ensures reliable, efficient outcomes that strengthen customer success and long-term value with Workiva.

What You’ll Do

• Collaborate with customers to understand their business needs, data requirements, and desired outcomes with Workiva solutions.
• Partner with the pre-sales team to facilitate a seamless transition from the sales process to implementation services engagements and beyond.
• Engage with Solution Architects and Customer Success teams to ensure a cohesive and positive customer experience throughout onboarding and implementation.
• Analyze customer needs and recommend optimal use of Workiva's Data Management Suite to achieve accurate, efficient, and scalable solutions.
• Work closely with consulting project delivery stakeholders to define tasks, contribute to project plans, and monitor progress.
• Review and establish data integration workflows between various customer systems and the Workiva platform.
• Review and develop data queries and reporting solutions that meet customer analytical and reporting requirements, including mentoring internal and external stakeholders on leading practices.
• Conduct knowledge sharing sessions with customer and partner application owners to enable self-sufficiency and ongoing success.
• Review and create documentation for deployed customer and partner solutions, configurations, and best practices.
• Gather feedback from customer and partner interactions and share insights with Product Development and Product Management.
• Drive customer and partner success by fostering product adoption, ensuring satisfaction, and contributing to overall customer health.
• Collaborate with Customer Success and Partner Experience teams to define expected outcomes and demonstrate the value realized by customers and partners.
• Accurately document new and existing data management features and functionalities for internal and external reference.
• Proactively monitor customer and partner environments, staying informed about the Workiva product roadmap to provide effective support and guidance.

What You’ll Need

• Minimum Qualifications: Bachelor’s Degree in a technical field of study, preferably Computer Science, Computer Engineering, Information Technology, or similar.
• 6+ years of related career experience in customer-facing roles, preferably Technical Customer Success, Solution Architecture, or Consulting.
• Bilingual in French or Spanish (Native/Executive level).
• Experience with Python for scripting and automation.
• Experience integrating or managing SaaS applications and enterprise systems, particularly within Accounting, Finance, Audit, Risk & Compliance, or Sustainability.
• Expertise working with complex, regulated data structures and translating regulatory requirements into scalable, software-driven workflows.
• Experience integrating with or managing ERP (e.g., Oracle, Workday, SAP, Sage), EPM (e.g., Oracle, Planful, Anaplan), and enterprise data/analytics platforms (e.g., Snowflake, Power BI).
• Foundational knowledge of cloud platforms and modern data architectures (e.g., Snowflake, Databricks, BigQuery, Redshift, Azure Synapse).
• Experience with integration technologies such as Informatica, SSIS, Boomi, MuleSoft, or Workato.
• Strong understanding of APIs, including REST and SOAP protocols, JSON/XML formats, and hands‑on API execution through scripting.
• Solid knowledge of data engineering, data warehousing, ETL processes, and SQL query development.
• Strong problem‑solving and technical diagnostic skills.
• Data‑driven and detail‑oriented with the ability to manage priorities independently.
• Excellent written and verbal communication skills, including executive‑level presentations.
• Proven ability to build credibility, influence stakeholders, and drive cross‑functional alignment.
• Demonstrated commitment to customer success and long‑term value creation.

Travel Requirements and Working Conditions

15% Travel for internal meetings.

Reliable internet access for any period of time working remotely and not in a Workiva office.

Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.