Technical Architect

OpenText; Southwestern Ontario; Hybrid; CAD 150,000 - 190,000; Full time

Job summary

OpenText is seeking a Senior Technical Architect to lead enterprise content management initiatives. You will design and deliver ECM solutions, integrate with SAP, Microsoft 365, and SharePoint, and guide clients through digital transformation in a global, hybrid delivery model.

This role requires strong architecture skills, hands-on ECM experience, and the ability to travel up to 75% within North America and Europe. Fluency in English (and French a plus) is valuable.

Qualifications

• Bachelor's or advanced degree in computer science / information technology or related field.
• 6+ years in enterprise software implementation and solution delivery.
• Ability to negotiate requirements and influence stakeholders.
• Lead complex technology implementations with business alignment.
• Guide client organizations through digital transformations and ROI realization.
• Troubleshoot escalations and manage scope in global environments.
• Hands-on experience with OpenText ECM platforms (3+ years).
• 4+ years Java/Python development and REST/SOAP knowledge.
• Experience with Docker, Kubernetes, Ansible, Terraform.
• Database, network, security, and cloud deployment knowledge.
• Experience with DevOps, CI/CD, IaC, monitoring.
• French language skills and willingness to travel (North America).
• Strong communication, problem-solving, and stakeholder management.

Responsibilities

• Lead end-to-end delivery of OpenText ECM solutions across complex environments.
• Architect scalable OpenText ECM landscapes aligned with client needs.
• Design and implement integrations with SAP, Microsoft 365, SharePoint, and engineering systems.
• Configure cloud-based PoC environments for workshops and validation.
• Advise clients on solutions and contribute to product improvements.
• Collaborate with global cross-functional teams in a hybrid setting.
• Develop governance, policies and best practices through leadership collaboration.

Skills

Enterprise Architecture

Stakeholder management

Solution design

Leadership

Negotiation

Education

Bachelor's or advanced degree in CS/IT

Tools

Docker

Kubernetes

Ansible

Terraform

Job description

Opentext - The Information CompanyOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Opentext - The Information CompanyOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

OPENTEXT - L'ENTREPRISE DE L'INFORMATIONOpenText est un leader mondial dans le domaine de la gestion de l'information, où l'innovation, la créativité et la collaboration sont les éléments clés de notre culture d'entreprise. En tant que membre de notre équipe, vous aurez l'occasion de collaborer avec les entreprises les plus réputées au monde, de vous attaquer à des problèmes complexes et de contribuer à des projets qui façonnent l'avenir de la transformation numérique.

L'IA avant tout. Tourné vers l'avenir. Centré sur l'humien.Chez OpenText, l'IA est au cœur de toutes nos activités : elle stimule l'innovation, transforme le travail et donne plus de moyens aux travailleurs du savoir numérique. Nous recrutons des talents que l'IA ne peut remplacer pour nous aider à façonner l'avenir de la gestion de l'information. Rejoignez-nous.

YOUR IMPACT

A role in OpenText Professional Services is more than just delivering projects — it’s an opportunity to shape how global engineering leaders manage critical information across complex asset lifecycles. As a Technical Architect, you will design and deliver cutting-edge Enterprise Content Management solutions, helping clients successfully digitize their operations while ensuring compliance, efficiency, and innovation. The Technical Architect will act as a leading authority on architecting the proper Enterprise architecture to sustain large volumes of content from multiple sources. Understands client requirements and advises client on solution options. They will also apply expert business skills and consulting methodologies to collect and analyze data. Exhibits a broad knowledge of all service offerings within Open Text, working with other team members to grow and develop knowledge as the product offering extends in features and settings. Collaborates with the sales team to scope the specialized portion of proposals for client engagements.

What The Role Offers

• Lead end-to-end delivery of OpenText Enterprise Content Management solutions using OpenText Content Management, OpenText Core Content Management, and OpenText Documentum Content Management solutions across complex enterprise environments.
• Architect scalable and high-performing OpenText ECM system landscapes aligned with client requirements.
• Design and implement integrations with enterprise platforms such as SAP, Microsoft 365, SharePoint, and engineering systems.
• Configure and manage cloud-based proof-of-concept environments to support workshops and project validation phases.
• Act as a trusted advisor to clients, translating business needs into technical solutions and influencing product improvements.
• Contribute to innovation by enhancing Professional Services methodologies and best practices.
• Collaborate with a global, cross-functional team in a dynamic hybrid work environment.
• Develop strategies, policies, best practices through leadership collaboration and technical community contributions.

What You Need To Succeed

• Bachelor’s or advanced degree in computer science / information technologyor a related field (or equivalent practical experience).
• Proven experience (6+ years) in enterprise software implementation and solution delivery.
• Ability to negotiate requirements, create consensus, influence key stakeholders.
• Lead complex technology implementations, aligning technical solutions with overarching business objectives.
• Guide client organizations through digital transformations to ensure seamless user adoption and realized ROI.
• Troubleshoot high-level escalations, adapt project scopes, and maintain momentum within matrixed, global environments.
• Hands-onexpertise(3+ years) with ECM platforms such as OpenText Enterprise Content Management solutions using OpenText Content Management, OpenText Core Content Management, and OpenText Documentum Content Management or similar solutions.
• Strong understanding of system architecture, integration patterns, and enterprise application landscapes.
• 5+ years of architecture experience with demonstrated skills in analytical problem-solving environments.
• 4+ years’ experience with one or more of OpenText Documentum, OpenText Content Management, or OpenText Core Content Management.
• 3+ Years experience with upgrades / migrations of one or more OpenText Content Management products.
• 3+ years of work experience in container ecosystems such as Docker, Kubernetes, Ansible, or Terraform.
• 4+ years of Java / Python development coupled with REST and SOAP Frameworks.
• Working knowledge with Database systems such as Oracle, SQL Server, and/or PGSQL databases, network architecture, firewalls, extranet security, virtual environments, backup and high available structures.
• General knowledge of web servers, browsers and other internet applications.
• Experience with DevOps practices, CI/CD pipelines, infrastructure as code, configuration automation, and monitoring solutions.
• Strong understanding of authentication, authorization, LDAP/Active Directory, Single Sign-On (SSO), TLS certificates, encryption, and secrets management.
• Solid understanding of Operating System platforms, Storage platforms, different database products, and cloud deployment providers (AWS, Azure, GCP).
• Lifesciences and Healthcare experience is a plus.
• French language skills – spoken and written communication – is a plus.
• The candidate should have excellent communication skills and be willing to travel (up to 75%). Majority of the travel will be within North America.
• Good written and verbal communication skills.
• Solid organizational and planning skills.
• Experience or familiarity with web technologies (HTML, XML, JSON, JavaScript).
• Strong communication, problem-solving, and stakeholder management skills.

ONE LAST THING

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.Join us and consult our global customers on their journey into the cloud.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

This is a global role supporting clients/employees in North America and Europe and requires fluency in French & English.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.