Senior Director, Sales

Diligent; Vancouver; On-site; CAD 175,000 - 200,000; Full time

Job summary

Join a forward-thinking company as a Senior Director of Sales, where you will lead a dynamic sales strategy and cultivate a high-performing team. This role is not just about meeting ambitious bookings goals; it's about empowering individuals to excel and transforming them into a world-class sales force. You will collaborate with various departments to drive growth, enhance customer experiences, and implement innovative strategies. If you're passionate about nurturing talent and making a significant impact, this opportunity is perfect for you. Be part of a mission-driven organization that values creativity, diversity, and a commitment to making the world a better place.

Benefits

Flexible Work Environment

Comprehensive Health Benefits

Generous Time Off Policy

Wellness Programs

Global Days of Service

Meeting-Free Days

Qualifications

• Proven track record leading SaaS sales teams in the Americas Market.
• Exceptional leadership with a passion for inspiring and developing sales professionals.

Responsibilities

• Lead sales strategy and grow a high-performing sales team.
• Execute strategic bookings plans to achieve corporate goals.
• Collaborate with internal partners across departments to enhance performance.

Skills

Governance, Risk, and Compliance

SaaS Sales Leadership

Sales Cycle Management

Forecasting and Reporting

Employee Training and Development

CRM Software Proficiency

Strategic Planning

Analytical Skills

Leadership and Management

Tools

CRM Software

Job description

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit, and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future but who want to make the world a more sustainable, equitable, and better place. Be a part of a global community on a mission to make a real impact.

The Senior Director of Sales at Diligent will lead our dynamic sales strategy and grow a high-performing Sales team. We're seeking a passionate leader who thrives on achieving ambitious bookings goals and excels in developing talent. Your mission? To cultivate and empower individuals, transforming them into a world-class sales force. Join us in building an elite, innovative, and customer-first commercial team that sets the standard in the SaaS industry. If you're driven by success and dedicated to nurturing talent, this role is your chance to make a significant impact.

Key Responsibilities

• Execute strategic bookings plans to achieve corporate goals, ensuring use of commercial sales motion and methodologies.
• Manage bookings and attain targets across all products and provide regular performance and forecasting updates/reports against sales targets and OKRs.
• Develop and promote internal cross-selling strategy.
• Review and analyze the respective geographic market to identify growth opportunities.
• Provide coaching/development and day-to-day operational support to a team of individual contributors to achieve bookings and growth targets.
• Act as a Company representative at trade association meetings and other events as required.
• Collaborate with Diligent stakeholders to execute on company strategy.
• Partner with sales reps on delivering commercial results through all commercial aspects.
• Work closely with Marketing to execute a winning marketing plan and go-to-market strategy.
• Collaborate closely with Professional Services to grow the business and provide a ‘white-glove’ customer experience.
• Devising and overseeing client and territory strategies for new and expansion sales teams.
• Driving new business growth across the region, as well as client and prospect advocacy.
• Working with Product Marketing and other commercial, operational, or technical teams to enhance and evolve Diligent’s brand and product messaging based on product use cases, buyer personas, market, or regional requirements.
• Oversight of pipeline reviews, forecasting, and other monthly commercial reporting commitments.
• Conduct team member reviews and appraisals.
• Monitoring of systems for key operational metrics, and regularly reviewing and iterating approaches with the team.
• Communicating the appropriate subset of metrics to the leadership team and others as needed.
• Attracting high-potential individual contributors into the team and accelerating onboarding for new team members.
• Effectively coaching and encouraging continuous learning and development within the team.
• Fostering collaboration within the team and across customer touchpoints.
• Collaborating with internal partners across departments, including Sales, Marketing, Product & Technology, Customer Success, Finance, Operations, and Legal.
• Learning from industry best practices to continually grow and improve Diligent’s commercial performance.

Required Experience/Skills:

• Experience with Governance, Risk, and Compliance.
• A proven track record in leading SaaS sales teams in the Americas Market.
• Proven experience in managing the sales cycle, structuring sales quotas, and setting revenue expectations.
• Exceptional skills in forecasting and reporting accuracy along with a deep understanding of the value drivers in a recurring revenue business model.
• Excellent strategic planning, analytical, and implementation skills, with the ability to think ahead.
• Employee training and development expertise.
• Experience in using sales software/technologies including CRM.
• Demonstrated leadership through accountability, continuous learning, and improvement.
• Exceptional planning and organizational skills.
• Exceptional leadership and management skills with a passion to inspire, innovate, motivate, coach, and develop a team of sales professionals and champion the Diligent culture.

FLSA Status:

Exempt

Pay Range

$175,000 - $200,000 CAD

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be different both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time off policy, and wellness programs to name a few.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining, and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable, equitable, and better place.

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.

We are a drug-free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state, and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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