Senior Director, Brand Commerce & Client Growth

Marks; Toronto; Hybrid; CAD 135,000 - 165,000; Full time

Job summary

Marks is seeking a Senior Director Client Services to lead a global client group across connected commerce, driving revenue growth and portfolio performance. You will own executive relationships, shape long-term growth plans, and align across brand, eCommerce, shopper and media teams.

The role requires strong leadership, strategic thinking and deep experience in retail media and digital shelf disciplines. The position is hybrid, based in Toronto with opportunities to work from Chicago or New

Qualifications

• Education: a bachelor's degree from an accredited four-year university and more than 10 years of experience or equivalent.
• At least 5 years leading commerce, eCommerce, shopper or retail media accounts at a senior level.
• Owns a commerce P&L or client scope of $10M+ with varied commercial models.
• Fluent digital shelf knowledge across retailer.com and marketplaces.
• Experience with retail media networks on brand, retailer or agency side.

Responsibilities

• Own executive-level client relationships and serve as trusted strategic advisor.
• Develop and execute long-term growth strategies to drive retention and portfolio performance.
• Translate client priorities into growth opportunities expanding Marks capabilities.
• Lead strategic business reviews, growth planning and major pitches.
• Partner with Strategy, Data and Technology to tie measurement to business outcomes.

Skills

Executive presence

Strategic thinking

Client relationship management

Leadership

Communication skills

Forecasting

Education

Bachelor's degree

Tools

MS Office Suite

Salsify

Syndigo

Akeneo

Job description

Marks is seeking a Senior Director Client Services to lead a global client group across connected commerce, driving revenue growth and portfolio performance. You will own executive relationships, shape long-term growth plans, and align across brand, eCommerce, shopper and media teams.

The role requires strong leadership, strategic thinking and deep experience in retail media and digital shelf disciplines. The position is hybrid, based in Toronto with opportunities to work from Chicago or New