Growth Director, Brand Commerce & Client Services (Hybrid)

SGS & Co

Toronto

Hybrid

CAD 135,000 - 165,000

Full time

9 hours ago

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Job summary

SGS & Co. in Toronto, Canada, is seeking a Senior Director Client Services, Brand Commerce. The role leads a global client group within the connected commerce space, partnering with Global Programme Lead and cross-functional teams to drive revenue, margin growth, and long-term client strategy.

Hybrid work options apply, with responsibilities spanning executive relationships and portfolio expansion. The candidate will shape growth plans, oversee P&L for assigned client groups, and mentor leaders

Qualifications

Bachelor's degree required; 10+ years experience preferred.
Senior leadership experience in commerce, eCommerce, shopper or retail media.
Proven ability to grow client portfolios and manage P&L or large client scopes.

Responsibilities

Own executive-level client relationships and act as trusted strategic advisor.
Develop and execute long-term client growth strategies to drive retention and expansion.
Translate client priorities into actionable growth opportunities across Marks capabilities.
Lead account planning, forecasting, contracts, and renewals.
Lead strategic reviews, growth planning and major pitches for accounts.
Drive organic growth through Marks, SGK and partner capabilities.
Mentor emerging client leaders and foster cross-functional collaboration.
Maintain industry expertise to strengthen partnerships and business growth.