Senior Customer Solutions Architect - Cybersecurity Toronto

Intello Technologies Inc.; Toronto; Hybrid; USD 106,000 - 160,000; Full time

Job summary

An established industry player is seeking a Senior Customer Solutions Architect specializing in Cybersecurity to drive client success. In this pivotal role, you will engage with clients to assess their needs, develop tailored solutions, and present technical recommendations to senior stakeholders. Your expertise in cybersecurity concepts and consultative selling will be key to achieving sales targets and ensuring project success. This dynamic position offers a chance to work in a collaborative environment that values innovation and continuous improvement, making a real impact in the cybersecurity landscape. Join a team that prioritizes customer satisfaction and fosters professional growth.

Benefits

Comprehensive total rewards package

Minimum 3 weeks of vacation

Flexible benefits plan

Generous company matched pension

Career growth opportunities

Qualifications

• 5+ years of sales engineering experience in IT or cybersecurity.
• Strong cybersecurity knowledge across various controls and concepts.

Responsibilities

• Support clients and sales teams in needs assessment and solution design.
• Help attain regional sales growth and revenue targets.

Skills

Sales Engineering

Cybersecurity Knowledge

Consultative Selling

Technical Writing

Communication Skills

Education

Bachelor's Degree in IT or related field

Tools

NGFW

SASE

MDR/XDR

SIEM

Zero Trust

Cloud Security

Job description

Senior Customer Solutions Architect - Cybersecurity Toronto

Location: Toronto, ON, CA

Status: Full Time

Schedule: Regular

Description

Are you ready to help our customers take their Cybersecurity to the next level?

As a Senior Cybersecurity CSA, you'll play an essential role in supporting our clients and sales teams to perform needs assessment, product demonstration, opportunity qualification, solution design and proposal development. You will perform consultative selling, conveying technical concepts effectively to senior management, business decision-makers and project stakeholders. You are self-motivated, proactive, and enjoy working in cross-functional teams. You will also be responsible for knowledge transition to post-sales implementation and project management teams to ensure the successful delivery of projects.

What you’ll do in this role

• Help attain regional sales growth and revenue targets
• Represent the TELUS Cybersecurity Solutions portfolio including managed security services, advisory and technical professional services
• Consult with clients to identify business requirements and qualify opportunities
• Develop technical recommendations, solutions, statements of work and proposals to meet customer requirements
• Participate in continuous improvement to evolve tools, processes, and service capabilities

Qualifications

Must Have:

• Minimum 5 years sales engineering or equivalent experience in IT or cybersecurity, including contributions to solution and proposal development
• Cybersecurity knowledge across controls and concepts such as NGFW, SASE, MDR/XDR, SIEM, SASE, Zero Trust, Cloud Security
• Ability to uncover and understand business requirements through a consultative process and associate technical solutions with business risk and outcomes
• Effectively develop and present technical recommendations
• Proven track record of sales success in large, complex cybersecurity projects
• Excellent communication, technical writing and presentation skills

Qualities:

• Self-motivated and accountable
• Navigates ambiguity, clearly communicates risks, anticipates issues, seeks clarification and sets clear expectations with stakeholders
• Committed to continuous improvement to develop and evolve security knowledge and capabilities

Great-to-haves:

• Bilingual: English and French - Strong asset
• Familiarity with GRC and Incident response
• Vendor certifications for the cybersecurity technology domains listed in the Qualifications section
• Industry certifications, such as ISACA CISM/CRISC, ISC2 CISSP/CCSP, SANS/GIAC, CSA CCSK

Salary Range: $106,000-$160,000

Performance Bonus or Sales Incentive Plan: $25,000-45,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.