Senior Customer Engineer - Central Majors (Hybrid, Toronto)

WebHosting; Toronto; Hybrid; CAD 110,000 - 160,000; Full time

Job summary

Cloudflare in Toronto, Canada seeks a Principal Customer Engineer to bridge technical go-to-market strategy with enterprise clients, from pre-sales validation through onboarding and full lifecycle expansion. You will act as a trusted technical advisor, shape deployment architectures, and drive measurable business outcomes while leveraging AI-augmented workflows to reduce manual work.

Expect close collaboration with Account Executives and cross-functional teams.In this role, you will lead

Qualifications

• Undergraduate or graduate degree in Computer Science, Engineering, or a related field.

Responsibilities

• Lead technical deep-dive discovery and map customer infrastructure to Cloudflare architectures.
• Design migration and onboarding blueprints for customers’ environments.
• Own discovery, demos, onboarding, health, risk and expansion strategy.
• Lead quarterly business reviews to translate platform capabilities into ROI.

Education

Undergraduate or graduate degree in Computer Science, Engineering, or a related field

Job description

Cloudflare in Toronto, Canada seeks a Principal Customer Engineer to bridge technical go-to-market strategy with enterprise clients, from pre-sales validation through onboarding and full lifecycle expansion. You will act as a trusted technical advisor, shape deployment architectures, and drive measurable business outcomes while leveraging AI-augmented workflows to reduce manual work.

Expect close collaboration with Account Executives and cross-functional teams.In this role, you will lead