Senior Customer Development Manager

Canadian Inclusion; Canada; Hybrid; CAD 99,000 - 130,000; Full time

Job summary

Mars Snacking Canada is seeking a Senior Customer Development Manager (Finance) based in Bolton with regular in-office collaboration and optional remote work. You will drive budgetary and trade management, profitable growth through distribution, promotions, pricing, planograms, innovation and shelving execution with Walmart.

You will lead relationships across the customer and internal teams, develop go-to-market plans, collaborate with demand planning for forecasts, and ensure financial targets

Qualifications

• Bachelor's degree required.
• 3+ years in retail sales at account level (CPG).
• Strong analytical skills; experience with syndicated data (Nielsen).
• Willing to travel ~10%.

Responsibilities

• Achieve profitable sales and share growth per SCM and sales plan.
• Execute merchandising objectives, item acceptance, assortment optimization, budget adherence, and Walmart relations.
• Be the key point of contact for daily operations with the customer.
• Build productive relationships across customer, sales unit and cross-functional teams.
• Collaborate with copilots and cross-functional teams to align execution plans with Mars Snacking Canada strategy.
• Provide input for go-to-market plans, launches, trade deployment and pack creation.
• Collaborate with demand planning for customer forecasts for new products and annual plans.
• Lead collaborative planning to improve customer planning and alignment.
• Communicate future needs within the channel to win.
• Maintain sound financial plan and year-end position for the account.

Skills

Analytical mindset

Retail sales experience

Travel readiness

Education

Bachelor's degree

Tools

Nielsen data platforms

Job description

Senior Customer Development Manager (Finance)

Job Description

The Senior Customer Development Manager ensures the delivery of business metrics for Mars Snacking Canada for a large retailer account. In this role you will be accountable for budgetary & trade management, profitable business growth via the achievement of specific distribution, promotional, pricing, planogram, innovation, and shelving execution & negotiation.

This role is based in Bolton with regular in-office collaboration expected. Flexibility is a key enabler-empowering associates to make choices that support both business outcomes and personal needs, including remote work.

What are we looking for?

• Bachelor's degree
• 3 + years of relevant experience. Experience in sales at a retail/account level in CPG.
• Strong analytical skillset, experience working with syndicated data platforms such as Nielsen.
• Able to travel 10% of the time

What will be your key responsibilities?

• Responsible for achieving profitable sales and share growth in alignment with SCM model & sales plan objectives
• Responsible for the tactical, daily execution of the business to include merchandising objectives, new item acceptance, assortment optimization, budget adherence, and building customer relationships with the buying desk at Walmart
• Key point person for customer on items relating to daily operations of the business.
• Responsible for the development of effective and productive relationships within all levels of customer responsibility, as well as within the sales business unit and cross-functional teams.
• Work with copilots & cross functional business unit resources to develop execution plans that align with the strategy for Mars Snacking Canada
• Analyze business opportunities and provide input into the development of go-to-market (i.e. new item launches, trade deployment, pack creation, etc.) plans and activity sets.
• Work collaboratively with demand planning to provide annual and ongoing customer forecasting for new product concepts, initiatives, and annual brand plans.
• Lead collaborative planning, recommending new approaches and processes that ensure better customer planning, input, and alignment of improved activity sets.
• Position must analyze and communicate the future and emerging needs within the channel so that Mars Snacking is in a position to win.
• Fiscal responsibility, specifically associated with developing, managing and delivering a sound financial plan for the account and maintaining a year end position

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join apurpose drivencompany, wherewe'restriving to build the world we want tomorrow, today.
• A strong focus on learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

#LI-Hybrid

The base pay range for this position at commencement of employment is expected to be between the below range CAD 99,130.00 - CAD 130,109.00. Please note: This job posting is for an existing vacancy. AI is used as a supporting tool in our recruitment process.