Senior Customer Analytics Lead for Growth

Jobber; Vancouver; Hybrid; CAD 151,000 - 205,000; Full time

Benefits offered by this job

Health and wellness stipends

Retirement savings matching

Equity rewards

Job summary

Jobber in Vancouver is looking for a Senior Customer Analytics Manager to drive strategic analytics and insights across business domains. You will partner closely with stakeholders to enhance understanding of customer behaviour and performance, leading analyses that inform critical business decisions.

The ideal candidate will have deep analytical expertise, excellent SQL skills, and proficiency with BI tools such as Tableau. This role demands building trusted relationships with senior leaders and providing actionable recommendations to improve customer value.

Qualifications

• Expert-level SQL skills to navigate complex data structures.
• Strong background in B2B SaaS analytics and customer journey metrics.
• Experience with impact evaluation and strategic decision support.

Responsibilities

• Lead strategic customer analytics and act as a thought partner.
• Collaborate with cross-functional teams to improve customer insights.
• Drive experimentation and apply advanced analytics techniques.

Skills

Expert-level SQL skills

Strong experience in B2B SaaS

Analytical storytelling

Proficiency with BI tools like Tableau

Advanced analytics techniques

Education

Bachelor's degree in a relevant field

Tools

Tableau

Python

Job description

Jobber in Vancouver is looking for a Senior Customer Analytics Manager to drive strategic analytics and insights across business domains. You will partner closely with stakeholders to enhance understanding of customer behaviour and performance, leading analyses that inform critical business decisions.

The ideal candidate will have deep analytical expertise, excellent SQL skills, and proficiency with BI tools such as Tableau. This role demands building trusted relationships with senior leaders and providing actionable recommendations to improve customer value.