Senior Customer Analytics Strategist

Jobber; Kitchener; On-site; CAD 151,000 - 205,000; Full time

Benefits offered by this job

Health and wellness stipends

Retirement savings matching

Equity rewards

Job summary

Jobber in Kitchener is seeking a Senior Customer Analytics Manager to drive impactful decision-making through analytics. This role partners with business leaders to understand customer behavior, performance, and growth opportunities.

The ideal candidate will have strong SQL skills, deep analytical expertise, and excellent communication abilities. They will lead important analytical domains, mentor junior analysts, and ensure analytics translate into better business decisions.

Qualifications

• 5+ years of experience in analytics roles, particularly in B2B SaaS.
• Experience managing complex datasets and conducting deep analyses.
• Ability to present insights to senior stakeholders.

Responsibilities

• Lead strategic customer analytics across multiple domains.
• Translate business questions into analytical frameworks and recommendations.
• Collaborate with cross-functional teams to improve customer insights.

Skills

Expert-level SQL skills

Strong business acumen

Excellent communication skills

Proficiency with BI tools (e.g., Tableau)

Experience with advanced analytics

Education

Bachelor's degree or equivalent

Tools

Python

Salesforce

Job description

Jobber in Kitchener is seeking a Senior Customer Analytics Manager to drive impactful decision-making through analytics. This role partners with business leaders to understand customer behavior, performance, and growth opportunities.

The ideal candidate will have strong SQL skills, deep analytical expertise, and excellent communication abilities. They will lead important analytical domains, mentor junior analysts, and ensure analytics translate into better business decisions.