Senior CRM & Dynamics 365 Developer

S M Software Solutions Inc

Toronto

On-site

CAD 95,000 - 130,000

Full time

20 hours ago

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Job summary

Ministry of Public and Business Service Delivery and Procurement in Toronto, Ontario is seeking a Senior Software Developer – CRM to translate technical system specifications into working Dynamics 365-based solutions. You will lead design, development, and integration tasks across Microsoft platforms, collaborating with IT and business stakeholders through the SDLC.

The role requires hands-on expertise with Dynamics 365, Power Platform, Azure, Web API and .NET technologies; you will implement

Qualifications

Experience with Agile methodologies.
Experience with Dynamics 365, Microsoft Power Platform, and Azure solution design.
Working knowledge of Dynamics interoperability, integration, and capability with other Microsoft cloud technologies.
Working knowledge of both low-code development and custom development on Dynamics 365.
Experience with Dynamics CRM Customer Service Workspace, Agent Experience Profile, Session Templates, Workstream, and Routing.
Experience with custom Web API development, ASP.NET, .NET Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines, etc.

Responsibilities

Translate technical system specifications into working, tested applications.
Develop and maintain software solutions; troubleshoot issues.
Support implementations and migrations; collaborate with IT and business stakeholders throughout the SDLC.