Senior Corporate Receptionist & Office Concierge

Brookfield HRS TS LP; Toronto; On-site; CAD 42,000 - 60,000; Full time

Job summary

Brookfield Asset Management is seeking an experienced Corporate Receptionist to manage guest relations, inquiries and administrative support in a fast-paced environment at Brookfield Place, Toronto. You will greet visitors, coordinate meetings, process emails and assist with office services while maintaining a professional, discreet demeanor.

The role requires 5+ years of experience in a corporate setting, strong English communication, and proficiency with Microsoft Office.

Qualifications

• Minimum 5 years’ experience as a corporate receptionist or senior administrative support role in a busy and corporate environment.
• Experience handling multiple requests, managing telephone lines and conference room bookings.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Strong interpersonal and communication skills.
• Polished, high-end demeanor, demonstrating tact, diplomacy, composure and discretion.
• High degree of professionalism along with a strong work ethic, 'will do anything' attitude with flexibility to support requests outside of considered job scope.
• Demonstrates superior self-organization and prioritization of responsibilities and assignments.
• Strong team player and works well with others by sharing responsibilities productively.
• Proficient user of Microsoft Office tools and Microsoft Outlook.
• Utilizes problem-solving skills in a deliberate and well-considered manner to resolve issues.
• Post-Secondary Education required

Responsibilities

• Greet and welcome all internal and external visitors and direct to meeting rooms accordingly.
• Assist guests with coats, luggage, refreshments, wireless networks, etc.
• Direct and resolve inquiries received by internal and/or external clients.
• Swift and courteous acknowledgement and action of all incoming emails from staff.
• Proactive coordination with staff regarding visitors, meetings and meeting requests according to boardroom availability.
• Ensure the reception area/office is well maintained
• General conference center
• Proactively resolve and manage meeting room conflicts as they arise
• Collaborate with the Facilities Operations Team for Conference room bookings with configurations
• Work in conjunction with Conference Services Team with scheduled and/or impromptu meeting requests
• Administrative Support
• Support the Office Services team with various administrative submissions
• Maintaining Office Services information system and resources updated accurately and timely
• Maintaining tracking lists and statistics updated using Word, Excel and PowerPoint
• Support and assist in maintaining the Intranet updated with accurate information
• Provide back up support for invoices, mail services and binding of reports
• Co-manage building security passcards for both internal and external clients
• Assist with coordinating team events
• Other duties
• Other duties as assigned

Skills

Verbal communication

Written communication

Attention to detail

Interpersonal skills

Professional demeanor

Team player

Multitasking

Problem-solving

Education

Post-Secondary Education

Tools

Microsoft Office

Microsoft Outlook

Job description

Brookfield Asset Management is seeking an experienced Corporate Receptionist to manage guest relations, inquiries and administrative support in a fast-paced environment at Brookfield Place, Toronto. You will greet visitors, coordinate meetings, process emails and assist with office services while maintaining a professional, discreet demeanor.

The role requires 5+ years of experience in a corporate setting, strong English communication, and proficiency with Microsoft Office.