Receptionist

Brookfield HRS TS LP; Toronto; On-site; CAD 42,000 - 60,000; Full time

Job summary

Brookfield Asset Management is seeking an experienced Corporate Receptionist to manage guest relations, inquiries and administrative support in a fast-paced environment at Brookfield Place, Toronto. You will greet visitors, coordinate meetings, process emails and assist with office services while maintaining a professional, discreet demeanor.

The role requires 5+ years of experience in a corporate setting, strong English communication, and proficiency with Microsoft Office.

Qualifications

• Minimum 5 years’ experience as a corporate receptionist or senior administrative support role in a busy and corporate environment.
• Experience handling multiple requests, managing telephone lines and conference room bookings.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Strong interpersonal and communication skills.
• Polished, high-end demeanor, demonstrating tact, diplomacy, composure and discretion.
• High degree of professionalism along with a strong work ethic, 'will do anything' attitude with flexibility to support requests outside of considered job scope.
• Demonstrates superior self-organization and prioritization of responsibilities and assignments.
• Strong team player and works well with others by sharing responsibilities productively.
• Proficient user of Microsoft Office tools and Microsoft Outlook.
• Utilizes problem-solving skills in a deliberate and well-considered manner to resolve issues.
• Post-Secondary Education required

Responsibilities

• Greet and welcome all internal and external visitors and direct to meeting rooms accordingly.
• Assist guests with coats, luggage, refreshments, wireless networks, etc.
• Direct and resolve inquiries received by internal and/or external clients.
• Swift and courteous acknowledgement and action of all incoming emails from staff.
• Proactive coordination with staff regarding visitors, meetings and meeting requests according to boardroom availability.
• Ensure the reception area/office is well maintained
• General conference center
• Proactively resolve and manage meeting room conflicts as they arise
• Collaborate with the Facilities Operations Team for Conference room bookings with configurations
• Work in conjunction with Conference Services Team with scheduled and/or impromptu meeting requests
• Administrative Support
• Support the Office Services team with various administrative submissions
• Maintaining Office Services information system and resources updated accurately and timely
• Maintaining tracking lists and statistics updated using Word, Excel and PowerPoint
• Support and assist in maintaining the Intranet updated with accurate information
• Provide back up support for invoices, mail services and binding of reports
• Co-manage building security passcards for both internal and external clients
• Assist with coordinating team events
• Other duties
• Other duties as assigned

Skills

Verbal communication

Written communication

Attention to detail

Interpersonal skills

Professional demeanor

Team player

Multitasking

Problem-solving

Education

Post-Secondary Education

Tools

Microsoft Office

Microsoft Outlook

Job description

Location Brookfield Place - 181 Bay Street Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description Responsibilities

• Guest and relationship management
• Greet & welcome all internal and external visitors and direct to meeting rooms accordingly. Assist guests with coats, luggage, refreshments, wireless networks, etc.
• Direct and resolved inquiries received by internal and/or external clients.
• Swift and courteous acknowledgement and action of all incoming emails from staff.
• Proactive coordination with staff regarding visitors, meetings and meeting requests according to boardroom availability.
• Ensure the reception area/office is well maintained
• General conference center
• Proactively resolve and manage meeting room conflicts as they arise
• Collaborate with the Facilities Operations Team for Conference room bookings with configurations
• Work in conjunction with Conference Services Team with scheduled and/or impromptu meeting requests
• Administrative Support
• Support the Office Services team with various administrative submissions
• Maintaining Office Services information system and resources updated accurately and timely
• Maintaining tracking lists and statistics updated using Word, Excel and PowerPoint
• Support and assist in maintaining the Intranet updated with accurate information
• Provide back up support for invoices, mail services and binding of reports
• Co-manage building security passcards for both internal and external clients
• Assist with coordinating team events
• Other duties
• Other duties as assigned

Qualifications & Requirements

• Minimum 5 years’ experience as a corporate receptionist or senior administrative support role in a busy and corporate environment
• Experience of handling multiple requests, managing telephone lines and conference room bookings.
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Strong interpersonal and communication skills
• Polished, high-end demeanor, demonstrating tact, diplomacy, composure and discretion
• High degree of professionalism along with a strong work ethic, "will do anything" attitude with flexibility to support requests outside of consideredjob scope
• Demonstrates superior self-organization and prioritization of responsibilities and assignments
• Strong team player and works well with others by sharing responsibilities productively
• Proficient user of Microsoft Office tools and Microsoft Outlook
• Utilizes problem-solving skills in a deliberate and well-considered manner to resolve issues
• Post-Secondary Education required

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. We do not tolerate workplace discrimination, violence or harassment. We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, merit and business needs, without regard to any characteristic protected by applicable law.

Applicant information is collected and handled in accordance with our Applicant Privacy Notice.

Brookfield Asset Management is a leading global alternative asset manager with over US$1 trillion of assets under management across real estate, infrastructure, renewable power and transition, private equity and credit. Brookfield owns and operates long-life assets and businesses, many of which form the backbone of the global economy. Utilizing its global reach, access to large-scale capital and operational expertise, Brookfield offers a range of alternative investment products to investors around the world—including public and private pension plans, endowments and foundations, sovereign wealth funds, financial institutions, insurance companies and private wealth investors. Brookfield Asset Management Ltd. (BAM) is a public company listed on the New York (NYSE: BAM) and Toronto (TSX: BAM) stock exchanges. Brookfield Corporation is a public company listed on the New York (NYSE: BN) and Toronto (TSX: BN) stock exchanges.