Senior Content Marketing Lead — AI-First SaaS

Gorgias; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Gorgias is hiring a Staff Content Marketer to own content at the brand level, lead thought leadership, and drive social, community, and customer content. You will build AI-powered workflows to accelerate creation and influence across channels.

You’ll craft content for enterprise buyers, partner with demand gen and leadership, and shape amplification plans to reach the ICP. Join a fast-growing AI-first ecommerce platform shaping the future of conversations.

Qualifications

• 5–7+ years in content marketing, ideally at a SaaS or ecommerce company.
• Built content programs with measurable funnel impact.
• Strong instincts for brand, thought leadership, social, and voice of customer.
• Experience writing for enterprise buyers and complex purchases.
• Excellent writer with AI-assisted content strategies and amplification plans.
• Solid SEO fundamentals and awareness of AI search (AEO).
• Built with AI tools, not just used ChatGPT.

Responsibilities

• Own the content strategy across brand, thought leadership, social, community, and customer content.
• Build AI-powered workflows that turn research into finished content faster.
• Optimize presence across social, communities, search rankings, and AI answers.
• Create content for enterprise buyers and longer sales cycles.
• Turn customer feedback and research into programs.
• Collaborate with demand gen, PMM, and leadership to support the story.
• Lead amplification plans to reach ICP across key channels.

Skills

Content marketing

AI workflows

SEO

Enterprise content

Brand voice

Social media

Analytics

Tools

Claude Code

Cortex

SEO tools

Job description

Gorgias is hiring a Staff Content Marketer to own content at the brand level, lead thought leadership, and drive social, community, and customer content. You will build AI-powered workflows to accelerate creation and influence across channels.

You’ll craft content for enterprise buyers, partner with demand gen and leadership, and shape amplification plans to reach the ICP. Join a fast-growing AI-first ecommerce platform shaping the future of conversations.