Senior Content Author (AEM)

Critical Mass; Calgary; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Maternity leave

Competitive benefits packages

Vacation, compassionate leave, sick &

Flex days

Online services for families

Job summary

Critical Mass is seeking a Senior Content Author to design and author complex web sites and components using HTML5, CSS and JS. You’ll work with Creative, Business, Technology, and QA to ensure delivery meets performance targets across mobile and desktop platforms.

You will own estimates for tasks, manage content changes in CMS platforms, and contribute to documentation and best practices while collaborating in an Agile environment.

Qualifications

• English proficiency (B2+ reading, writing and speaking).
• 4+ years of CMS experience (AEM, Sitecore, TeamSite).
• Knowledge of cross‑browser and responsive development.
• Familiar with HTML, CSS and JavaScript.
• Experience editing and managing website content.
• Familiar with JIRA or similar tracking tools.
• Experience with version control; Agile exposure is a plus.
• Familiarity with JSON/XML data formats.

Responsibilities

• Design and author simple and complex websites and components.
• Collaborate with Creative, Business, Technology and QA teams.
• Oversee and test component development as needed.
• Implement user and business requirements across tasks.
• Maintain documentation per guidelines and best practices.
• Debug and troubleshoot complex web application issues.
• Provide feedback to improve policies and procedures.

Skills

CMS experience

JIRA experience

Content authoring

Cross-browser development

HTML/CSS/JS familiarity

English proficiency (B2+)

Tools

JIRA

Job description

The Senior Content Author (SCA) is responsible for designing components and providing support to web applications. The SCA is able to work independently, assuming ownership for the design and authoring of simple and complex web sites.The SCA should also be able to provide estimates for their tasks and assume ownership for these estimates. The SCA works with web applications and a variety of front-end technologies including HTML5, CSS and JavaScript, and is comfortable with content management systems.

You Will

• Building web applications that follow the latest web standards and conforms with leading-edge front-end technologies, using the components implemented by the Development team

• Works closely with Creative, Business, Technology and QA teams to ensure the technology will be functional and meet performance targets on all web platforms (mobile, desktop)

• May help oversee and test the development of components

• Implements user and business requirements which are composed of multiple authoring activities

• Maintains up-to-date and complete documentation on projects as dictated by the capability's guidelines and best practices

• Debugs or troubleshoots complex issues in existing web applications

• Proactively provide feedback on policies and procedures when an opportunity for improvement exists

You have

• English Proficiency (B2+ reading, writing, and conversation).

• 4+ years of experience working with content management systems (AEM, Sitecore, TeamSite)

• Knowledge of Cross-browser and Responsive development

• Familiar with basic front-end technologies such as HTML, CSS and JS.

• Experience manipulating and administering website content.

• Familiar with JIRA or similar issue tracking tool

• Experience using best practice version control methodologies.

• Knowledge in Agile methodologies is a plus.

• Familiarity with data transfer formats popular in web applications (eg. JSON, XML)

What We Offer

• Maternity and parental leave extra days

• Competitive benefits packages

• Vacation, compassionate leave, sick days, and flex days

• Access to online services for families and new parents

• Diversity and Inclusion Board with 12 affinity groups

• Internal learning and development programs

• Enterprise-wide employee discounts

• And more

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The Ask Stems From Our Want To

• Strengthen opportunity for continuous learning
• Improve collaboration and team relationships.
• Increase employee engagement

Critical Mass is an equal opportunity employer.

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.