Senior Consultant, Learning & Development

Intact; Edmonton; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

Intact is seeking a Senior Consultant for Learning & Development in Edmonton, responsible for creating and facilitating training programs. The role requires an energetic individual capable of enhancing learning outcomes through innovative instructional design. The position promises a dynamic working environment, a commitment to employee development, and a strong focus on collaboration.

Benefits

Employee Share Purchase Plan

Extensive flex pension and benefits package

Flexible work arrangements

Annual wellness account

Access to tools for physical and mental health

Qualifications

• Significant experience in educational training design is required.
• Understanding of learning outcomes and assessment is crucial.
• Creative problem-solving and collaboration skills are essential.

Responsibilities

• Identify and assess training needs for Specialty Solutions department.
• Design and facilitate training materials and sessions.
• Evaluate participants' progress and feedback.

Skills

Instructional design

Adult education theories

Collaboration

Creativity

Bilingualism

Education

Advanced proficiency with Microsoft Office Suite

Tools

Articulate

Rise360

Vyond

Job description

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Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We’re looking for a Senior Consultant, Learning & Development to join our growing team!

As a Senior Consultant, Learning & Development, your work will have a big impact on the achievement of our goals. People will count on you to be an energetic and creative individual who can design, develop, and facilitate various in-hours training courses for our Specialty Solutions department.

You are a dependable and experienced partner who can successfully apply adult learning best practices to complete deliverables in a timely manner. You are open and collaborative to becoming part of a team that is expanding and undergoing changes. We are continually striving to improve our existing internal processes and implementing new ones – you're someone who looks forward to adding your voice, experience, and unique perspective.

This is a full-time permanent position that is available at any of our main Intact offices in Canada.

What You’ll Do Here

• Identify specific training needs within our Specialty Solutions department.
• Work with business stakeholders and subject matter experts to design, develop, and facilitate training material for Specialty Solutions employees.
• Conduct training sessions and evaluate participants' progress.
• Seek out opportunities to improve practices.
• May provide coaching and feedback to participants after training events.
• Coordinate the delivery of training programs, which may include scheduling programs, liaison with trainers/presenters, confirm participation, booking training rooms/virtual sessions, producing and distributing training materials.
• In collaboration with colleagues, create and maintain robust on-boarding training for new Intact employees.
• Implement instructional design and adult learning theory to further knowledge transfer across the organization.
• Work collaboratively with other team members to develop strong, innovative, and technology-enhanced courses and programs.
• Maintain results and be able to collaborate to ensure outcomes are on track to meet business needs.
  
  

What You Bring To The Table

• Significant experience in Guichet, CLPSS, Classique, with a proven track record of success.
• Deep understanding and practical experience in CCM, CCL2.0 is an asset.
• Demonstrated experience in Specialty Solutions is an asset.
• Advanced skills in instructional design with a solid foundation and knowledge of adult education and instructional theories preferred.
• Advanced proficiency with Microsoft Office Suite.
• Knowledge of Articulate, Rise360 or Vyond is an asset.
• Comfortable presenting and facilitating sessions, adapting to the audience and various learnings styles.
• Bilingualism (French and English) is an asset - we are a national team that regularly supports French-speaking and English-speaking customers and colleagues across the country.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
• Ability to develop complete courses for a variety of audiences.
• Creative out-of-the-box mindset and strong collaboration skills.
  
  

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
  
  

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Insurance

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