Senior Consultant, Learning & Development

Intact Financial Corporation; Edmonton; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A leading company in financial services is seeking a Senior Consultant in Learning & Development to enhance their training programs for the Specialty Solutions department. This role involves designing and facilitating training, collaborating with stakeholders, and fostering a culture of continuous improvement within a supportive hybrid work environment. Candidates should possess strong instructional design skills, bilingualism is an asset, and a passion for engaging diverse audiences.

Benefits

Flex pension and benefits package

Employee Share Purchase Plan

Possibility to purchase extra days off

Wellness account for active lifestyle

Access to virtual healthcare

Qualifications

• Significant experience in Guichet, CLPSS, Classique.
• Deep understanding of CCM, CCL2.0 is an asset.
• Ability to develop courses for varied audiences.

Responsibilities

• Identify training needs and design training materials.
• Conduct training sessions and evaluate progress.
• Coordinate and schedule training programs.

Skills

Instructional Design

Collaboration

Bilingualism

Education

Advanced proficiency in adult education theories

Tools

Microsoft Office Suite

Articulate

Rise360

Vyond

Job description

We’re looking for a Senior Consultant, Learning & Development to join our growing team!

As aSenior Consultant, Learning & Development, your work will have a big impact on the achievement of our goals. People will count on you to be an energetic and creative individual who can design, develop, and facilitate various in-hours training courses for our Specialty Solutions department.

You are a dependable and experienced partner who can successfully apply adult learning best practices to complete deliverables in a timely manner. You are open and collaborative to becoming part of a team that is expanding and undergoing changes. We are continually striving to improve our existing internal processes and implementing new ones – you're someone who looks forward to adding your voice, experience, and unique perspective.

What you’ll do here :

• Identify specific training needs within our Specialty Solutions department.
• Work with business stakeholders and subject matter experts to design, develop, and facilitate training material for Specialty Solutions employees.
• Conduct training sessions and evaluate participants' progress.
• Seek out opportunities to improve practices.
• May provide coaching and feedback to participants after training events.
• Coordinate the delivery of training programs, which may include scheduling programs, liaison with trainers / presenters, confirm participation, booking training rooms / virtual sessions, producing and distributing training materials.
• In collaboration with colleagues, create and maintain robust on-boarding training for new Intact employees.
• Implement instructional design and adult learning theory to further knowledge transfer across the organization.
• Work collaboratively with other team members to develop strong, innovative, and technology-enhanced courses and programs.
• Maintain results and be able to collaborate to ensure outcomes are on track to meet business needs.

What you bring to the table :

• Significant experience in Guichet, CLPSS, Classique, with a proven track record of success.
• Deep understanding and practical experience in CCM, CCL2.0 is an asset.
• Demonstrated experience in Specialty Solutions is an asset.
• Advanced skills in instructional design with a solid foundation and knowledge of adult education and instructional theories preferred.
• Advanced proficiency with Microsoft Office Suite.
• Knowledge of Articulate, Rise360 or Vyond is an asset.
• Comfortable presenting and facilitating sessions, adapting to the audience and various learnings styles.
• Bilingualism (French and English) is an asset - we are a national team that regularly supports French-speaking and English-speaking customers and colleagues across the country.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
• Ability to develop complete courses for a variety of audiences.
• Creative out-of-the-box mindset and strong collaboration skills.

LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

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