Senior Complaints & Social Specialist, Customer Success

Wave HQ; Old Toronto; Remote; CAD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a Senior Complaints & Social Specialist to enhance customer success. This full-time remote role focuses on addressing customer concerns and ensuring satisfaction. Join a dynamic team dedicated to providing exceptional support and making a difference in the customer experience. If you are passionate about customer service and ready to take on new challenges, this opportunity is perfect for you.

Job description

Senior Complaints & Social Specialist, Customer Success

Customer Support – Customer Success

Full-time

Remote

Application Questions

Full name ✱

What should we call you? ✱

If you require any type of accommodation during your interview process and/or while performing the role described above, please specify it here so that we can do our best to support you.

Desired pay range? (Please write down a number) ✱

Are you legally eligible to work in Canada? ✱

• Yes, with no restrictions
• Yes, with restrictions (Open Work Permit)
• Yes, with restrictions (Closed Work Permit)
• Yes, with restrictions (Student Work Permit)
• No

Every Wave employee is required to complete and clear a criminal check so that Wave can remain PCI compliant as an organization. By submitting this application, you acknowledge that, if hired by Wave, you agree to complete background checks, and you don't foresee any concerns in regards to obtaining positive results. ✱