Senior Communications Specialist

Sun Life Québec; Montreal; Hybrid; CAD 58,000 - 97,000; Full time

Job summary

A leading company is seeking a Senior Communications Specialist to develop and execute communication strategies for advisors. The role requires exceptional writing skills and the ability to engage audiences effectively. Join a collaborative team committed to making a difference in clients' lives.

Benefits

Flexible work location

Continuous learning and improvement

Sabbatical Program

Inclusive culture

Qualifications

• 3 to 5 years in a communications role ideally within insurance or banking.
• Bilingualism in French and English required for Quebec.

Responsibilities

• Develop communication strategies for initiatives and events.
• Write clear and engaging content in plain language.
• Manage communication requests and ensure compliance.

Skills

Written Communications

Verbal Communications

Organization

Education

Post-secondary education in communications or business

Tools

HTML

Adobe Experience Manager

Email Marketing Software

Job description

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You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues — experts in their fields — who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients — who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Are you a creator of clear and engaging communications who knows exactly what to say to get your audience to read what you send? If so, this role is for you.

Reporting to the Manager, Advisor Communications, the Senior Communications Specialist will support the planning, development and execution of communications to Sun Life’s advisors and support teams through a variety of channels. It’s a fast-paced, rewarding role that requires meticulous attention to detail, plain language writing skills, and a passion for bringing people along a journey through authentic, engaging conversations.

What will you do?

• Develop communication strategies to support initiatives, events, and ongoing communications
• Identify content opportunities that engage our audiences in new and effective ways
• Intake communication requests and then adapt messaging to ensure it resonates with the target audiences
• Write clear and engaging content in plain language that respects Sun Life writing and brand guidelines
• Make sure content is written as a compelling story that aligns with the Retail Advice and Solutions vision and clearly communicates the value and benefits
• Support a variety of channels such as email, internal social media, intranet, newsletters, chatter, and leader presentations
• Assist in the deployment process by managing advance reviews and requesting French translation
• Ensure legal and compliance reviews are completed and content is updated where required
• Develop strong relationships with key business partners and recommend the right communication approaches that help them achieve business objectives
• Help ensure metrics are in place and monitored to track the effectiveness of communications activities

What you need to succeed?

• 3 to 5 years in a communications role ideally within insurance, wealth management, or banking
• Experience developing communication strategies and plans
• Exceptional written communications skills
• A solid understanding of plain language writing principles
• Excellent verbal communications skills (the kind you need to negotiate with and influence colleagues)
• A self-starter with strong organization skills
• The ability to juggle multiple and sometimes changing priorities, projects, and tasks
• Respect for sensitive or confidential information that must be protected at all times
• Post-secondary education in related field (e.g., communications, business) or equivalent work experience
• Bilingualism (French, English, both oral and written) is required for Quebec only due to frequent interactions with English and French-speaking colleagues or partners across Canada or worldwide. Outside Quebec, bilingualism is an asset.

Preferred skills:

• Some experience with HTML, Adobe Experience Manager, and email marketing software is an asset
• Experience with multimedia editing and production (video/audio) is an asset

Reasons to join us under the sun

• Flexible work location and ability to work from home
• Friendly, collaborative, and inclusive culture
• Environment of continuous learning and improvement
• Supportive working environment with a high-performance culture
• Commitment to diversity and inclusion, providing equal opportunities for all backgrounds
• Unique Sabbatical Program offering up to 6 weeks off every 5 years
• Recognition as a 2023 Most Trusted Executive team by Great Place to Work Canada
• Ranked among the 2023 Global 100 Most Sustainable Corporations by Corporate Knights

The salary range is CAD 58,000 to CAD 97,000, depending on location and experience. In addition to base pay, employees may participate in incentive plans based on performance. Sales roles may have additional sales incentives.

We value diversity and encourage applications from all backgrounds. Persons with disabilities needing accommodations can contact us at [e-mail].

Our flexible work environment allows for various work arrangements, which can be discussed during the hiring process.

We appreciate your interest; only shortlisted candidates will be contacted.