Senior Communications Advisor

SmartRecruiters, Inc.; Toronto; On-site; CAD 93,000 - 119,000; Full time

Benefits offered by this job

HOOPP pension plan

Transit access

Flexible work environment

Professional development opportunities

Corporate discounts

Job summary

University Health Network (UHN) seeks a Senior Internal Communications Advisor to develop, execute and evaluate strategic communications that keep TeamUHN informed and connected to priorities.

You will work across the Communications & Brand Strategy team to create compelling stories, campaigns and communications that inform and engage employees, help share organizational priorities, and foster an inclusive culture at Canada’s top hospital.

Qualifications

• A degree or diploma in Communications, Marketing or Public Relations
• 4-5 years of communications project management experience
• Ability to lead multiple strategic initiatives on time
• 3-5 years of writing/editing internal communications
• Experience translating healthcare information into clear messages
• Experience using SharePoint and AI to improve efficiency

Responsibilities

• Create and execute strategic, integrated communications plans for clinical and non-clinical topics
• Monitor and evaluate communications based on data and feedback
• Write, edit and proofread content for internal audiences across channels
• Develop initiatives to strengthen employee connection and community
• Support internal SharePoint sites reflecting UHN brand and guidelines
• Collaborate across the department on events and organization-wide initiatives
• Use data insights to inform planning decisions

Skills

Strong oral and written communication

Creative problem-solving

Team player

Diplomacy and negotiating skills

Independent work

Critical thinking

All-round communication

Education

Bachelor's degree in Communications/Marketing/Public Relations

Tools

SharePoint

AI for communications

Data analytics

Job description

• Compensation: CAD 93,271 - CAD 118,920 - yearly

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union:Non-Union
New or Replacement: Replacement
Number of Positions: 1
Site:Toronto General Hospital
Department:Communications & BrandStrategy
Reports to:Manager, Internal Communications
Hours:37.5 hours per week
Salary: $93,271 to $118,920; with the ability to progress to a maximum of $139,906 with demonstrated experience and proficiency. To ensure fair and equitable pay at UHN, placement on the salary range will be based on your years of experience, skills, and qualifications relevant to the role.
Status:Temporary Full-Time (1-year contract)
Closing Date:October 16, 2026

Position Summary
The Senior Internal Communications Advisor develops, executes and evaluates strategic communications that keep TeamUHN informed, engaged and connected to organizational priorities. Through clear, timely and effective communications, the role supports a collaborative, a high-performing and inclusive workplace culture.

As a Senior Communications Advisor on the Communications and Brand Strategy team, you will apply strategic communications expertise, audience insights and employee engagement best practices to develop compelling stories, campaigns and communications that inform, engage and connect TeamUHN members to the organization's priorities, initiatives and culture.

Reporting to the Manager, Internal Communications, and working closely with the Director, Strategic Communications, this dynamic role partners with leaders, subject matter experts and teams across UHN to develop communications that support organizational priorities and keep TeamUHN informed and connected. The successful candidate will contribute to building the internal communications function at UHN, helping employees understand key initiatives, access the information they need and feel engaged and proud to be part of Canada’s Hospital.

Duties

• Create and execute strategic, integrated communications plans on a range of clinical and non-clinical subjects, offering advice and consultation throughout the engagementprocess
• Monitor, evaluate, and identify opportunities to strengthen comms based on data and employee feedback.
• Write, edit and proofread clear, engaging, easy to read, and well-structured content for a variety of internal audiences, through a range of internal channels
• Help develop initiatives that strengthen employee connection, collaboration and a sense of community.
• Support the creation of internal SharePoint sites that reflect UHN brand as it relates to content, style, and technical guidelines
• Collaborate with colleagues across the department on events and organization-wide initiatives
• Use data and analytic insights to help inform planning decisions

Qualifications

• A degree or diploma in a related field (Communications, Marketing, Public Relations)
• 4-5 years of communications project management experience
• Ability to lead and multiple, simultaneous strategic initiative on time
• A minimum of 3-5 years of writing and editing experience, including internal, employee, or people-centred communications, preferably within a healthcare or broader public-sector environment
• Experience developing and implementing internal communications strategies that drive employee engagement and support organizational objectives
• A demonstrated ability to translate complex healthcare and organizational information into clear, accessible, and compelling communications
• Experience using SharePoint
• Experience using AI to improve communications efficiency, consistency and scalability
• Ability to work independently and contribute effectively during teamwork
• Demonstrated ability to absorb complex or technical information and translate it into plain language and/or simple steps
• Creative problem-solving
• Strong oral and written communication skills
• Proven critical thinker
• Proven diplomacy, tact, and negotiating skills
• Business acumen
• Ability to exercise good judgement in difficult situations
• A strong team player with colleagues at all levels
• Healthcare experience a strong asset

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.