Senior Communication Specialist

Providence Health Care; Vancouver; On-site; CAD 89,000 - 111,000; Full time

Benefits offered by this job

Competitive salary and health benefits

Professional development opportunities

Meaningful impact on youth's lives

Job summary

A health care organization in Metro Vancouver is hiring a Senior Communications Specialist to develop and implement cohesive communication strategies. The role involves advising executives, creating communication products, and facilitating community engagement. Ideal candidates should have a Bachelor's degree in Communications and substantial experience in healthcare or public sector communication, along with excellent interpersonal skills. Competitive salary and benefits package are offered.

Qualifications

• 7-10 years of experience in communications, marketing, or journalism.
• Experience in a health care, youth service, public sector, or nonprofit is an asset.

Responsibilities

• Develop and deliver communications strategies for IYS CC.
• Provide strategic communication advice and services.
• Develop communication products and community involvement.
• Liaise with various partners and manage crisis communications.

Skills

Communications skills in various media

Journalistic business writing

Ability to manage public relations

Experience with youth engagement

Multimedia communication skills

Ability to maintain confidentiality

Interpersonal relations

Ability to work under pressure

Education

Bachelor’s degree in Communications, Journalism, Public Relations or Marketing

Job description

Overview

The Integrated Youth Services Collaboration Centre (IYS CC) is a new and unique initiative launched by Providence Health Care in partnership with the Centre for Addictions and Mental Health (CAMH), in collaboration with Integrated Youth Services initiatives in Canada. The IYS CC, while closely affiliated with Foundry, is an independent initiative and its activities are coordinated with a CAMH team of professionals.

We are seeking a Senior Communications Specialist who will contribute to the development and implementation of IYS CC’s internal and external communications with the goal to develop cohesive and shared communications strategies for IYS initiatives across Canada through the IYS CC, advancing the IYS CC’s reputation, revenue, and brand recognition nationally and internationally through knowledge sharing, evaluation and review. This position reports to the Director, IYS CC, Practice and Partnerships and is accountable for:

Responsibilities

• Developing and delivering IYS CC’s communications strategies and activities including developing a broad understanding of important issues and opportunities that might impact IYS CC’s network, as well as IYS CC staff, and communicating messages clearly and consistently to promote awareness of initiatives and to build a positive profile for IYS CC;
• Providing strategic communication advice and services to senior leaders, directors, managers and staff;
• Developing communications products including written materials, website and social media content;
• Supporting community and public involvement in IYS CC planning, collaborating with communications teams from IYS partners on shared communications products, facilitating communications initiatives with governments, and liaising with youth and caregivers across the country to secure input on initiatives, services, programs, and performance;
• Responding and/or developing action plans for crisis management, liaising with relevant internal and external partners to ensure adequate risk assessment and reputation management;
• Building effective relationships with the IYS CC network (13 provincial/territorial jurisdictions), understanding and anticipating service delivery or communications issues, and ensuring the IYS CC brand is represented across Canada;
• Delivering a vision and strategy to build, grow and maintain nation-wide service initiatives and programs and training and learning management systems.

What You Bring

Education:

Bachelor’s degree in Communications, Journalism, Public Relations or Marketing. Seven (7) to ten (10) years related experience in communications, marketing and/or journalism or an equivalent combination of education, training and experience. Previous experience in a health care, youth service agency, public sector or nonprofit environment is an asset.

Skills and Abilities:

• Demonstrated skill and ability working with various forms of earned and paid media and developing relationships with journalists and other media partners.
• Demonstrated skill and ability in journalistic business writing and the creation of compelling articles.
• Demonstrated ability to plan and write a broad range of exceptional copy in a variety of media.
• Experience working in a patient or client-centered framework and/or with meaningful youth and family engagement.
• Skilled in writing for a variety of media, including print, video (scripts), and Web.
• Extensive knowledge of communications tools and practices.
• Proven experience developing promotional campaign plans and materials.
• User experience with social media, multimedia.
• Demonstrated ability to exercise good judgment and maintain strict confidentiality.
• Demonstrated ability to communicate verbally in a confident and effective manner.
• Excellent interpersonal relations and demonstrated ability to build and foster relationships between groups.
• Ability to handle confidential and/or sensitive issues in a professional manner.
• Ability to remain calm, alert and high functioning under stressful situations.
• Ability to work independently and under pressure to meet tight deadlines.
• Ability to set priorities and be results-oriented.
• Ability to work effectively with senior leaders and other partners in a wide variety of settings across the organization.
• Flexibility to provide after-hours service on occasion, in emergency or unpredictable circumstances.
• Valid driver’s license and ability to travel on occasion.

What We Offer

• A competitive salary: The salary range for this position is CA$89,000.00/yr - CA$111,000.00/yr, with additional notes that actual pay is based on skills and experience.
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• Meaningful impact: Your dedication and expertise will directly impact the lives of youth living with mental health and/or substance use challenges.
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing
• Industries: Hospitals and Health Care

Note: This posting is reflective of Providence Health Care opportunities and related collaboration; other job postings shown are placeholders and are not part of the current role description.