Senior Cloud DevOps Engineer

Robertson & Company Ltd.; Ottawa; Hybrid; CAD 72,737 - 103,595; Full time

Job summary

Robertson & Company Ltd. in Ottawa seeks a Senior Cloud DevOps Engineer to support a financial institution’s cloud operations in a hybrid environment. The role emphasizes IAM, IaC, and scalable platform reliability.

You will build CI/CD pipelines with GitLab, manage Kubernetes ecosystems (EKS/GKE/OpenShift), and apply AI-assisted monitoring and AIOps to prevent incidents, while collaborating with SREs, DevOps, and R&D teams.

Qualifications

• Bachelor’s degree in Computer Science required.
• 5+ years of operating cloud-based production systems.
• Strong Kubernetes orchestration experience.
• Hands-on Terraform and Infrastructure as Code expertise.
• CI/CD pipeline experience (GitLab).
• AWS or GCP experience.
• Scripting and automation (Python, YAML, JSON, Bash).
• Experience with observability tools (e.g., Datadog).
• Strong Linux knowledge.
• Experience with AIOps platforms or ML-assisted monitoring.
• IAM or regulated environment experience.
• ITIL or COBIT familiarity.
• Experience in globally distributed teams.
• Cloud: AWS, GCP.
• Platforms: Kubernetes, Helm, OpenShift.
• IaC & Automation: Terraform, Ansible.
• CI/CD: GitLab.
• Observability: Datadog.
• Collaboration: Jira, Confluence, Slack, Office 365.
• AI Tooling: AIOps platforms, internal AI copilots.

Responsibilities

• Operate and support production-grade IAM cloud services.
• Ensure availability, performance, resilience, and security of platforms.
• Participate in L2/L3 incident response, root-cause analysis, and post-incident reviews.
• Take part in a 24/7 follow-the-sun on-call rotation.
• Drive continuous improvements to operational stability and service quality.
• Design, implement, and maintain IaC using Terraform.
• Build and maintain CI/CD pipelines (GitLab).
• Deploy and manage Kubernetes-based platforms (EKS, GKE, OpenShift).
• Automate provisioning, deployment, validation, and rollback processes.
• Review DevOps code to ensure quality, security, and consistency.
• Implement monitoring, logging, and alerting using Datadog.
• Leverage AIOps capabilities for anomaly detection and alert correlation.
• Support faster root-cause identification during incidents.
• Contribute to predictive analytics such as capacity forecasting and failure prevention.
• Use AI-powered copilots for troubleshooting and diagnostics.
• Generate and improve operational documentation and runbooks using AI.
• Develop automated remediation and self-healing workflows.
• Integrate AI-assisted insights into operational workflows.
• Support cloud databases: PostgreSQL, MySQL, MSSQL, MongoDB, Elastic.
• Contribute to upgrades, backups, HA/DR, and monitoring.
• Assist with data migrations where required.
• Ensure database security and performance.
• Produce design documents, runbooks, and operational procedures.
• Collaborate with Automation Architects, SREs, and R&D teams.
• Improve scalability, reliability, security, and cost efficiency.
• Follow ITIL-aligned operational processes.
• Operate in regulated and security-sensitive environments.

Skills

Bachelor's degree in Computer Science

5+ years of operating cloud-based prod

Strong Kubernetes orchestration

Terraform IaC

CI/CD (GitLab)

AWS

GCP

Scripting and automation (Python, YAML

JSON, Bash)

Observability tools

Linux knowledge

AIOps/ML-assisted monitoring

IAM/regulatory environment

ITIL/COBIT familiarity

Distributed teams experience

Education

Bachelor's degree in Computer Science

Tools

Kubernetes

Helm

OpenShift

Terraform

Ansible

GitLab

Datadog

Jira

Confluence

Slack

Office 365

AWS

GCP

Python

YAML

JSON

Bash

Job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction

Robertson is seeking a skilled Senior Cloud DevOps Engineer to join our client in support of an existing vacancy.

Contract Period: 9 months

Pay Rate: Startingfrom$64perhour

Location: Ottawa, ON

Location Type: Hybrid

Business Hours: Monday-Friday, Core Business Hours

Job Responsibilities

• Operate and support production-grade, highly available IAM cloud services
• Ensure availability, performance, resilience, and security of platforms
• Participate in L2/L3 incident response, root-cause analysis, and post-incident reviews
• Take part in a 24/7 follow-the-sun on-call rotation
• Drive continuous improvements to operational stability and service quality
• Design, implement, and maintain Infrastructure as Code (IaC) using Terraform
• Build and maintain CI/CD pipelines (GitLab)
• Deploy and manage Kubernetes-based platforms (EKS, GKE, OpenShift)
• Automate provisioning, deployment, validation, and rollback processes
• Review DevOps code to ensure quality, security, and consistency
• Implement monitoring, logging, and alerting using Datadog
• Leverage AIOps capabilities for anomaly detection and alert correlation
• Support faster root-cause identification during incidents
• Contribute to predictive analytics such as capacity forecasting and failure prevention
• Use AI-powered copilots for troubleshooting and diagnostics
• Generate and improve operational documentation and runbooks using AI
• Develop automated remediation and self-healing workflows
• Integrate AI-assisted insights into operational workflows
• Support cloud databases: PostgreSQL, MySQL, MSSQL, MongoDB, Elastic
• Contribute to upgrades, backups, HA/DR, and monitoring
• Assist with data migrations where required
• Ensure database security and performance
• Produce design documents, runbooks, and operational procedures
• Collaborate with Automation Architects, SREs, and R&D teams
• Improve scalability, reliability, security, and cost efficiency
• Follow ITIL-aligned operational processes
• Operate in regulated and security-sensitive environments

Experience & Qualification Requirements

• Bachelor’s degree in Computer Science required
• 5+ years of operating cloud-based production systems
• Strong Kubernetes orchestration experience
• Hands-on Terraform and Infrastructure as Code expertise
• CI/CD pipeline experience (GitLab)
• AWS or GCP experience
• Scripting and automation (Python, YAML, JSON, Bash)
• Experience with observability tools
• Strong Linux knowledge
• Experience with AIOps platforms or ML-assisted monitoring
• AI-assisted DevOps or Cloud Operations exposure
• IAM or regulated environment experience
• ITIL or COBIT familiarity
• Experience in globally distributed teams
• Cloud: AWS, GCP
• Platforms: Kubernetes, Helm, OpenShift
• IaC & Automation: Terraform, Ansible
• CI/CD: GitLab
• Observability: Datadog
• Collaboration: Jira, Confluence, Slack, Office 365
• AI Tooling: AIOps platforms, internal AI copilots

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.