Senior Client Relations Lead – Affinity (Hybrid, Montreal)

Marsh Agency; Montreal; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Marsh in Montreal, Quebec, seeks a Client Relationship Management Lead Specialist to manage key retail affinity accounts. Hybrid role requiring three in-office days per week; you will lead client relationships, coordinate across teams, and help design solutions for complex insured accounts.

The ideal candidate has 3–5 years as a senior account manager in commercial insurance, bilingual French/English, and AMF license or willingness to obtain it; strong analytical and interpersonal skills are

Qualifications

• 3–5 years’ experience as senior account manager in commercial insurance.
• Experience managing large, complex accounts.
• Bilingual French/English written and spoken.
• AMF license or willingness to obtain license.

Responsibilities

• Maintain and expand a large book of business containing complex and priority accounts within the Retail Affinity Practice.
• Direct and implement the sales and marketing strategy for managed accounts and growth areas.
• Offer technical advice and make informed recommendations leveraging product expertise and account review.
• Ensure conditions, coverage and pricing are advantageous for the Company and manage proposals.
• Maintain relationships and ensure service excellence, addressing escalated issues.
• Build relationships with senior professionals in client organizations and insured individuals in sponsored programs.
• Attend industry events to build a strong professional network and represent the Company as a thought leader.

Skills

Senior account manager

Bilingual French/English

AMF licensed or willing

Analytical skills

Client relationship management

Job description

Marsh in Montreal, Quebec, seeks a Client Relationship Management Lead Specialist to manage key retail affinity accounts. Hybrid role requiring three in-office days per week; you will lead client relationships, coordinate across teams, and help design solutions for complex insured accounts.

The ideal candidate has 3–5 years as a senior account manager in commercial insurance, bilingual French/English, and AMF license or willingness to obtain it; strong analytical and interpersonal skills are