Senior Client Advisor - Oakridge

Brobston Group; Vancouver; On-site; CAD 45,000 - 65,000; Full time

Job summary

Brobston Group is seeking a Senior Client Advisor in Vancouver, BC, to deliver exceptional customer service and drive sales while mentoring sales associates. The role emphasizes product knowledge, client experience excellence, and teamwork in a luxury retail environment.

Qualified candidates have 5+ years in luxury retail, strong verbal and interpersonal skills, and adaptability to flexible hours, including some nights, weekends, and holidays. Bilingual abilities are a plus.

Qualifications

• At least 5 years of experience; luxury retail experience preferred.
• High school diploma or equivalent.
• Strong communication, interpersonal, organizational, and digital skills.
• Collaborative, goal-oriented approach and ability to advise a team.
• Ability to lift up to 10 pounds and work flexible hours, including some nights, weekends, and holidays.
• Foreign language skills are a plus.

Responsibilities

• Provide elevated customer service and achieve sales goals.
• Share product knowledge and support an outstanding client experience.
• Mentor and advise sales associates.
• Use POS and inventory management systems effectively.

Skills

Communication skills

Interpersonal skills

Organizational skills

Digital skills

Collaborative

Team advising

Education

High school diploma

Tools

POS systems

Inventory management

Job description

Summary

The Senior Client Advisor delivers outstanding customer service, exceeds sales goals, and mentors sales associates. The role builds an exceptional client experience through product knowledge and operational foresight.

Responsibilities

• Provide elevated customer service and achieve sales goals.
• Share product knowledge and support an outstanding client experience.
• Mentor and advise sales associates.
• Use POS and inventory management systems effectively.

Requirements

• At least 5 years of experience; luxury retail experience preferred.
• High school diploma or equivalent.
• Strong communication, interpersonal, organizational, and digital skills.
• Collaborative, goal-oriented approach and ability to advise a team.
• Ability to lift up to 10 pounds and work flexible hours, including some nights, weekends, and holidays.
• Foreign language skills are a plus.