Senior Claims Broker Advocate / Analyst

Jones DesLauriers; Mississauga; On-site; CAD 80,000 - 120,000; Full time

Job summary

Jones DesLauriers is seeking a seasoned Senior Claims Broker Advocate / Analyst to replace a retiring veteran. This role involves leading client claims advocacy across all lines of P&C insurance, with responsibilities including policy interpretation, negotiation of complex claims, and strategic insights. The ideal candidate will have over 10 years of experience, including a strong understanding of the Lloyd’s market and advanced negotiation skills.

Qualifications

• 10+ years of experience in P&C insurance claims.
• Strong understanding of Lloyd’s market and construction losses.
• Proven ability to manage large, complex claims independently.

Responsibilities

• Lead end-to-end client claims advocacy and resolution.
• Negotiate directly with carriers and Lloyd’s syndicates.
• Provide claims reviews and strategic insights to clients.

Skills

Negotiation

Analytical

Communication

Education

RIBO license or equivalent

CIP or CAIB designation

Job description

19 hours ago Be among the first 25 applicants

We are seeking a seasoned Senior Claims Broker Advocate / Analyst to replace a retiring industry veteran. This individual will play a critical, client-facing role in advocating for commercial clients across all lines of P&C insurance, including construction and Lloyd’s of London claims. The role demands advanced policy interpretation, complex claims strategy, and negotiation skills – all executed independently and with minimal supervision.

RESPONSIBILITIES

• Lead end-to-end client claims advocacy and resolution
• Interpret insurance policy wordings and strategize for coverage
• Handle complex commercial and construction claims
• Negotiate directly with carriers and Lloyd’s syndicates
• Provide claims reviews, reports, and strategic insights to clients
• Act as the client-facing expert on claim trends and risks
• Operate independently and onboard quickly to systems and clients

REQUIREMENTS

• RIBO license required (or equivalent)
• CIP, CAIB, or in-progress designation strongly preferred
• 10+ years of experience in P&C insurance claims
• Strong understanding of Lloyd’s market and construction losses
• Advanced negotiation and communication skills
• Proven ability to manage large, complex claims independently

Ideal Candidate Profile

• Client-first mindset with advocacy focus
• Strategic thinker with strong analytical abilities
• Highly independent with initiative and accountability
• Expert communicator, both verbal and written
• Leads by example, even without formal team leadership
• Comfortable advising C-suite and navigating Lloyd’s placements

We are committed to supporting diversity, equity, and inclusion by respecting and recognizing our differences and similarities as people. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst, Management, and Strategy/Planning

• Industries

  Insurance

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