Senior Business Systems Analyst (T24)

Vancity; Toronto; Hybrid; CAD 93,000 - 125,000; Full time

Benefits offered by this job

Living Wage Employer

Customizable Benefits

Generous Vacation

Extra Stat Holidays

Immediate Health Coverage

Defined Benefit Pension

Job summary

Vancity in Toronto, Canada, is seeking a Senior Business Systems Analyst to translate business needs into scalable technical designs and drive cross-functional platform implementations.

The role blends business and technology, requires 5+ years in complex tech environments, and experience with core banking systems (Temenos T24). It offers a hybrid work model with on-site collaboration at head office and periodic events.

Qualifications

• Bachelor’s degree in CS, IS, or related field.
• 5+ years of experience as a Business Systems Analyst or similar.
• Experience with core banking systems, Temenos T24.
• Ability to translate business needs into scalable technical designs.
• Experience in end-to-end technology implementations and post-implementation support.

Responsibilities

• Analyze complex business requirements into technical solution designs.
• Lead end-to-end platform solution implementations.
• Define and validate non-functional requirements for scalability and reliability.
• Collaborate with stakeholders across business, technical, architecture, and vendor teams.
• Maintain documentation and ensure policy compliance.

Skills

Analytical

Stakeholder management

System integration

API design

Swagger

Data mapping

Vendor coordination

Communication skills

Education

Bachelor’s degree in Computer Science, Information Systems, or related field

Tools

Temenos T24

Job description

We’reVancity, a member-owned credit union built on the principles of inclusion and social justice.Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers.We’vemade bold commitments to become net-zero by 2040 across all mortgages and loans, andwe’reactively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada,we’reproud to be consistently recognized as one of the country’s Top Employers. Ifyou’reready to join our team of 2,300 diverse individuals, access competitiverewardsand benefits, and be part of a greater movement

Your Role in Supporting Our Members:

As a Senior Business Systems Analyst , you will play a critical role in analyzing complex business requirements and translating them into scalable, efficient technical solutions that support organizational success.You’llwork at the intersection of business and technology, solving intricate challenges, driving system integrations, andoptimizingworkflows to enhance member and business outcomes. This role is ideal for someone who thrives in complex environments, enjoys problem-solving, and can influence both technical and business stakeholders.

This is a full-time, permanent role based at our Vancity head office and will report directly to the Manager,Application Tech. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands

How You'll Make an Impact:

• Analyzing complex business requirements and translating them into technical solution designs
• Leading end-to-end implementation of platform solutions, including requirements gathering, system configuration, testing, and deployment
• Defining andvalidatingnon-functional requirements to ensure scalability, performance, and reliability
• Collaborating with business stakeholders to ensure alignment with organizational goals and member needs
• Partnering with enterprise architecture, platform leads, and solution architects on technical design decisions
• Managing vendor relationships to ensure accountability, quality delivery, and adherence to timelines
• Analyzing and interpreting complex datasets to support business decisions andidentifyefficiency improvements
• Maintaining comprehensive documentation and ensuring compliance with policies, standards, and regulations

WhatYou’llBring to the Team:

• Bachelor’s degree in Computer Science, Information Systems, ora relatedfield.
• 5+ years of experience as a Business Systems Analyst or in a similar role supporting complex technology environments.
• Experience with core banking systems, knowledge of T24 temenos is required for this role
• Proven ability to analyze business needs and translate requirements into clear, scalable technical designs and solution recommendations.
• Experience supporting full lifecycle technology implementations, including requirements analysis, solution design, testing, deployment, and post-implementation support.
• Strong analytical and problem-solving skills, with experience working with complex datasets, system information, and server logs to support data-informed decisions.
• Experience with systems integration, API design, Swagger, data mapping, vendor coordination, and solution delivery.
• Strong stakeholder management and communication skills, with the ability to collaborate effectively across business, technical, architecture, and vendor teams.
• Ability to produce clear documentation, reports, and presentations that communicate findings, requirements, and recommendations to stakeholders.
• Adaptable and self-directed, with the ability to manage competing priorities, learn quickly, and apply new skills in a fast-paced environment.

Extra Skills That Set You Apart:

• Experience working within financial services or highly regulated industries
• Knowledge of enterprise architecture frameworks or platform-based technologies
• Familiarity with Agile or iterative delivery methodologies
• Analytical - You excel at breaking down complex problems and translating them into clear, actionable solutions
• Collaborative - You build strong relationships across technical and business teams to drive alignment
• Detail-Oriented - You ensure accuracy in requirements, documentation, and solution delivery
• Strategic - You think beyond immediate tasks to design scalable and sustainable solutions

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skillsdon'tperfectly align with those listed.

WhatYou’llEarn:

This role offers a salary range of $92,700 to $125,400 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills,previousexperience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

WhyYou’llLove Working Here:

A career at Vancity is more than just ajob,you’rejoining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer :We’rethe largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits : Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation : New employees start with 3-4 weeks of vacation per year, withadditionaldays earnedovertime.
• Extra Stat Holidays : In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage : Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension : Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancitywe’recommitted to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can trulyrepresent, understand and respond to our community needs anddeliver onour memberexperience.

We are also committed to an inclusive, barrier-freeand accessible recruitment experience for all candidates. If yourequireany accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [e-mail]’rehere to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you canpartic