Senior Business Systems Analyst (T24)

Vancouver City Savings Credit Union; Vancouver; On-site; CAD 92,700 - 125,400; Full time

Benefits offered by this job

Living Wage Employer

Customizable Benefits

Generous Vacation

Extra Stat Holidays

Immediate Health Coverage

Defined Benefit Pension

Job summary

Vancity is seeking a Senior Business Systems Analyst to bridge business and technology, analyzing complex requirements and translating them into scalable solutions. Based at our head office with a hybrid work model, you’ll support platform integrations, system configuration, testing, and deployment while collaborating with stakeholders across the organization.

Ideal candidates have a CS/IS degree and 5+ years in similar roles, strong analytical and communication skills, and experience with APIs,

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 5+ years of experience as a Business Systems Analyst or in a similar role supporting complex technology environments.
• Proven ability to analyze business needs and translate requirements into clear, scalable technical designs and solution recommendations.
• Experience supporting full lifecycle technology implementations, including requirements analysis, solution design, testing, deployment, and post‑implementation support.
• Strong analytical and problem‑solving skills, with experience working with complex datasets, system information, and server logs to support data‑informed decisions.
• Experience with systems integration, API design, Swagger, data mapping, vendor coordination, and solution delivery.
• Strong stakeholder management and communication skills, with the ability to collaborate effectively across business, technical, architecture, and vendor teams.
• Ability to produce clear documentation, reports, and presentations that communicate findings, requirements, and recommendations to stakeholders.
• Adaptable and self‑directed, with the ability to manage competing priorities, learn quickly, and apply new skills in a fast‑paced environment.

Responsibilities

• Analyzing complex business requirements and translating them into technical solution designs
• Leading end‑to‑end implementation of platform solutions, including requirements gathering, system configuration, testing, and deployment
• Defining and validating non‑functional requirements to ensure scalability, performance, and reliability
• Collaborating with business stakeholders to ensure alignment with organizational goals and member needs
• Partnering with enterprise architecture, platform leads, and solution architects on technical design decisions
• Managing vendor relationships to ensure accountability, quality delivery, and adherence to timelines
• Analyzing and interpreting complex datasets to support business decisions and identify efficiency improvements
• Maintaining comprehensive documentation and ensuring compliance with policies, standards, and regulations

Skills

Analytical skills

Stakeholder management

Communication

Adaptability

API design

Data mapping

System integration

Enterprise architecture

Agile methodologies

Education

Bachelor’s degree in Computer Science or Information Systems

Tools

Swagger

Job description

We’re Vancity, a member‑owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net‑zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private‑sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement – apply today!

Your Role in Supporting Our Members:

As a Senior Business Systems Analyst, you will play a critical role in analyzing complex business requirements and translating them into scalable, efficient technical solutions that support organizational success. You’ll work at the intersection of business and technology, solving intricate challenges, driving system integrations, and optimizing workflows to enhance member and business outcomes. This role is ideal for someone who thrives in complex environments, enjoys problem‑solving, and can influence both technical and business stakeholders.

This is a full‑time, permanent role based at our Vancity head office and will report directly to the Manager, Application Tech. While this position provides a hybrid work arrangement, you will be expected to be on‑site for events and business demands.

How You’ll Make an Impact:

• Analyzing complex business requirements and translating them into technical solution designs
• Leading end‑to‑end implementation of platform solutions, including requirements gathering, system configuration, testing, and deployment
• Defining and validating non‑functional requirements to ensure scalability, performance, and reliability
• Collaborating with business stakeholders to ensure alignment with organizational goals and member needs
• Partnering with enterprise architecture, platform leads, and solution architects on technical design decisions
• Managing vendor relationships to ensure accountability, quality delivery, and adherence to timelines
• Analyzing and interpreting complex datasets to support business decisions and identify efficiency improvements
• Maintaining comprehensive documentation and ensuring compliance with policies, standards, and regulations

WhatYou’llBring to the Team:

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 5+ years of experience as a Business Systems Analyst or in a similar role supporting complex technology environments.
• Proven ability to analyze business needs and translate requirements into clear, scalable technical designs and solution recommendations.
• Experience supporting full lifecycle technology implementations, including requirements analysis, solution design, testing, deployment, and post‑implementation support.
• Strong analytical and problem‑solving skills, with experience working with complex datasets, system information, and server logs to support data‑informed decisions.
• Experience with systems integration, API design, Swagger, data mapping, vendor coordination, and solution delivery.
• Strong stakeholder management and communication skills, with the ability to collaborate effectively across business, technical, architecture, and vendor teams.
• Ability to produce clear documentation, reports, and presentations that communicate findings, requirements, and recommendations to stakeholders.
• Adaptable and self‑directed, with the ability to manage competing priorities, learn quickly, and apply new skills in a fast‑paced environment.

Extra Skills That Set You Apart:

• Experience working within financial services or highly regulated industries
• Knowledge of enterprise architecture frameworks or platform‑based technologies
• Familiarity with Agile or iterative delivery methodologies
• Analytical – You excel at breaking down complex problems and translating them into clear, actionable solutions
• Collaborative – You build strong relationships across technical and business teams to drive alignment
• Detail‑Oriented – You ensure accuracy in requirements, documentation, and solution delivery
• Strategic – You think beyond immediate tasks to design scalable and sustainable solutions

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don’t perfectly align with those listed.

WhatYou’llEarn:

This role offers a salary range of $92,700 to $125,400 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

WhyYou’llLove Working Here:

A career at Vancity is more than just a job; you’re joining a tradition of change‑makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private‑sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3‑4 weeks of vacation per year, with additional days earned overtime.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self‑identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier‑free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [e-mail]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

Preferred

Bachelors or better in Computer Science.