Senior Business Systems Analyst

Njoyn; Ottawa; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Retirement Planning Program

Generous vacation days

Work-life balance

Learning and Professional Development

Flexible benefits program

Job summary

CIHI is seeking a Senior Business Systems Analyst to partner with internal stakeholders and ITS teams. You will map data, draft business specifications, and participate in QA planning while guiding projects and vendor interactions.

Lead requirements workshops, develop test strategies, and ensure alignment with CIHI policies. Strong SQL/Python/Java/Oracle skills and broad BI tech experience are essential.

Qualifications

• Undergraduate degree in Computer Science, Health Informatics, or related field.
• Minimum 5 years of relevant experience as a Business Systems Analyst.
• Experience developing business and/or system requirements and process modelling.
• Ability to translate business needs into information systems specifications.
• Strong knowledge of SQL, Python, Java and Oracle.
• Familiar with QA methodologies and SDLC; UML experience.
• Proven documentation skills for requirements and designs.
• Experience with requirements management and flowcharting software.
• Proficient with Microsoft Office suite.
• Knowledge of web tech, data warehouses, BI, ETL and Git.

Responsibilities

• Develop and maintain contacts with CIHI business units and external customers.
• Lead capture of detailed business, system and service requirements.
• Support integration of technical solutions with business environment.
• Assist in conversion and implementation strategies; conduct reviews.
• Facilitate discussions to ensure client needs are met through enhancements.
• Participate in test strategy, plans and cases with Business Area.
• Prepare specifications for CIHI vendor clients and test data for vendor tests.
• Provide leadership across multi-disciplinary teams per project guidelines.
• Develop knowledge of CIHI policies, standards, tools and processes.

Skills

SQL

Python

Java

Oracle

Development tools

UML

Documentation

Requirements management

Microsoft Office

Data Warehouse

Education

Undergraduate degree in Computer Science, Health Informatics, or related discipline

Tools

ETL

Git

Cloud technologies

Big Data tools

Data Warehouse technologies

Job description

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada’s health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada’s health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Senior Business Systems Analyst works with CIHI’s internal business stakeholders and Information Technology and Services (ITS) teams to perform a full range of business and system analysis activities. This includes preparing business and systems specifications, logical data mapping, participating in Quality Assurance (QA) planning and testing, and helping improve and streamline business and system processes. This role utilizes business analysis best practices and CIHI’s system development methodologies to identify and analyze business processes, data, and software requirements. This role provides leadership as required, liaising with business partners, technical teams, and external vendors to define requirements at the project and program levels.

What you’ll do

• Develop and maintain contact with key business counterparts within CIHI’s Business Areas as well as external customers, for assigned projects/programs to understand business requirements, processes and ensure awareness of corporate/business area direction.
• Lead the capture of detailed business, system and service level requirements, including current and future needs by interfacing between ITS resources and Business Areas(s) as well as external customers.
• Support the integration of technical solutions with the business environment, recognizing systems design and data interdependencies and reusability.
• Assist in the development of conversion and implementation strategies. Conducts pre and post implementation reviews.
• Facilitate discussions and interviews while working with Business Areas, external stakeholders, and ITS resources to ensure client needs are met through the delivery of annual product and system enhancements.
• Participate in the development of test strategy, test plans and test cases in collaboration with the Business Area.
• Prepare specifications for CIHI vendor clients including detailed logic and flow diagrams and supports the creation of test data for the implementation of vendor test systems as necessary.
• Provide leadership and guidance across multi-disciplinary team following project management guidelines including planning, project status and change request reporting, budgeting, risk and issue management, and resource management.
• Develop and demonstrates a thorough understanding and knowledge of CIHI’s policies, standards, methodologies, tools and processes.

What you’ll bring to the table

• Undergraduate degree in Computer Science, Health Informatics, Business Administration, or related discipline or equivalent combination of education and related experience.
• Minimum 5 years of relevant experience in a Business Systems Analyst role in complex, multi-user information system implementations.
• Experience in the development of business and/or system requirements, business and process modelling as well as business process improvement initiatives associated with custom developed or packaged solutions. Business and process reengineering experience and understanding of the relationships between business processes and organization policies.
• Strong understanding of user and business requirements in factual and conceptual terms and the ability to translate these into information systems specifications.
• Solid understanding SQL and Python, Java, Oracle and development tools.
• Understanding of the QA methodologies, working knowledge of formal systems development life cycle methodologies and Unified Modeling Language (UML).
• Sound technical and business writing skills and experience with documentation deliverables pertaining detailed requirements (including but not limited to process flow, activity diagrams, use cases, data models, test documentation and training material).
• Experience with requirements management and flowcharting software.
• Proficiency in the Microsoft Office suite of products.
• Solid understanding of current web-based technologies as well as modern Data Warehouse and Business Intelligence technologies. Experience with ETL processes, and source control systems such as GIT is an asset.
• Knowledge and experience on Cloud based implementations and application of Big Data tools and platforms is a definite asset.
• Effective interpersonal, presentation, verbal and writing communication skills including the ability to listen attentively and communicate complex ideas in simple terminology.
• Experienced in leading projects and being a team player with demonstrated leadership and decision-making skills. Excellent organizational skills and the ability to manage multiple tasks with competing deadlines

Additional Requirements

• Primary locations: Toronto or Ottawa.
• Occasional travel may be required.
• Must comply with all CIHI workplace policies, including privacy and confidentiality.
• Fluency in English is required, bilingualism in both official languages is an asset.

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).

Data Privacy and Record Retention Notice

In accordance with Ontario’s legislation, CIHI is required to retain copies of this job posting and all associated application materials for a minimum of three (3) years from the date the posting is removed from public view.

By submitting your application, you acknowledge that your personal information and application data will be stored securely in our systems for this mandatory retention period to ensure compliance with provincial employment standards.