Senior Business Solutions Analyst

CIBC Mellon; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

CIBC Mellon in Toronto is seeking a Fund Accounting professional to join the Centralized Support team, working on process improvement, documentation, and issue resolution across fund accounting, administration, financial reporting and tax.

You will collaborate with business analysts and project managers to document requirements, support dashboards, and ensure risk mitigation while delivering client-focused service.

Qualifications

• Post-secondary education with focus on accounting, finance and business.
• 3 - 5 years progressive experience in fund accounting.
• Solid understanding of investment fund accounting and custody.
• Strong time management and ability to meet deadlines.
• Effective verbal and written communication.

Responsibilities

• Liaises with analysts and project managers across the lifecycle.
• Supports external client deliverables within project plans.
• Documents requirements, analyzes options, and suggests improvements.
• Maintains and updates project documents and change requests.
• Prepares dashboards and operational reports.
• Supports risk, compliance, and audit coordination.

Skills

Fund accounting

Project support

Process improvement

Documentation

Stakeholder communication

Education

Post-secondary education in accounting/finance/business

Job description

Company Information

CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.

CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.

We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into actions.

We're always looking for talented people who can make a meaningful difference for our clients, our company and our communities. To learn more about why our employees love coming to work each day, visit www.cibcmellon.com/experience.

Job Details

• Job Number: J0826-0163
• Category: Fund Accounting
• Employment Type: Full Time
• City: Toronto
• Posting Date: August 25, 2026
• Closing Date: September 8, 2026

Position Overview

As a member of the CSD Centralized Support team, this role supports operational business initiatives, process improvement and documentation, and problem resolution efforts for the Fund Accounting, Administration, Financial Reporting and Tax departments.

Responsibilities

• Acts as a liaison with CPO Business Analysts and Project Managers throughout the project lifecycle, providing subject matter expertise and testing support
• Supports external client deliverables for assigned projects within the project plan schedule
• Applies own business process knowledge and works with internal client groups to document requirements in a work-flowchart and diagram; studies system capabilities; analyzes alternative solutions; provides recommendations related to continuous improvement while focusing on risk mitigation
• Logs, tracks and addresses all concerns/problems through maintaining, controlling and updating documents relevant to the initiative
• Monitors progress against project deliverables, updating project plans to reflect changes while managing and tracking change requests throughout the project life cycle, recommending corrective actions or escalating unresolved issues
• Supports operational processes by creating documentation, and providing support and assistance as required
• Prepares reports by collecting, analyzing, and summarizing information, for example, dashboard reports, issue log updates, operational implementation status reports and operational analytics
• Supports centralized business functions such as risk & compliance and audit coordination

Qualifications

• Post-secondary education with focus on accounting, finance and business
• 3 - 5 years progressive experience in fund accounting
• Solid understanding of investment fund accounting, the custody business, and the securities industry
• Strong time management skills and the ability to work within tight deadlines
• Demonstrated leadership skills, decision-making and problem solving skills
• Strong verbal and written communication, together with sound interpersonal skills

CIBC Mellon's Values

• Get it Right Every Day: Deliver service excellence while always acting with the highest ethical standards
• Put Clients at the Centre: Advocate for clients by listening, sharing knowledge, and bringing the right solutions forward
• Be One Family: Challenge, empower and recognize your colleagues
• Take Ownership: Speak up, speak out, and make things better

Job Specific Competencies

• The salary band for this position ranges between $70,000 - $110,000.
• Individual pay is determined by factors such as job-related skills, market conditions, relevant experience, education, training, and internal equity.
• Please note, our recruitment process may include the use of AI-assisted tools.
• This posting is for an existing vacancy.

CIBC Mellon is committed to taking all reasonable steps to accommodate the needs of all individuals. Should you require any accommodations during the recruitment and selection process, please speak with your Recruitment Consultant.