Senior Business Process Analyst - Warehousing & Logistics

Arc'teryx Equipment; New Westminster; Hybrid; CAD 94,000 - 123,000; Full time

Benefits offered by this job

Extended health, dental and vision coverage

RRSP matching

Professional development opportunities

Employee discounts and Pro Deals

Job summary

Arc'teryx Equipment is seeking a Senior Business Process Analyst specializing in Warehousing & Logistics. The position involves supporting business solutions, coordinating project work in a hybrid environment, and collaborating with cross-functional teams.

The ideal candidate will have over 5 years of experience, with strong project management and analytical skills, alongside solid knowledge of ERP systems. This position offers a competitive salary range between CAD$94,000 and CAD$123,000.

Qualifications

• Post-secondary education in Business Administration or Supply Chain Management preferred.
• Prior implementation experience is required.
• Ability to travel internationally as required.

Responsibilities

• Support overall business readiness for projects and initiatives.
• Identify gaps between current business processes and expected design.
• Ensure best practices and process optimization are integrated.

Skills

5+ years' work experience in Warehousing & Logistics

Strong Project Management skills

Advanced analytical skills

Excellent written and verbal communication skills

Solid knowledge of ERP systems

Job description

As the Senior Business Process Analyst - Warehousing & Logistics, you will support the evolution of the Warehousing & Logistics business needs through identifying and implementing technology and relevant business solutions. In this role, you will be responsible for providing department specific needs, coordinating departmental work for projects, providing input on whether proposed solutions meet business requirements, and coordinating the implementation of the new solution(s).

This role is global focused with a need for flexibility in work hours and is based out of our New Westminster office with hybrid remote work options. Candidates must be eligible to work in Canada.

Meet your future team

The Warehousing & Logistics Business Process team will work with internal and external cross‑functional groups to ideate, design, and deliver a variety of end‑to‑end business processes and systems solutions. We connect strategy to execution by leading a portfolio of initiatives that directly work to achieve the company’s vision and goals.

Responsibilities

• Supporting the overall business readiness for projects & initiatives
• Identifying gaps between current business process and expected design, and leading the evaluation of ways to address those gaps
• Defining the business requirements for future projects and participating in analyzing and designing new business processes
• Identifying operational changes between current and future processes for the Warehousing & Logistics department to drive enablement of change management and process adaptation
• Creating, updating, and maintaining Warehousing & Logistics business process flows and training documentation for current and future processes
• Assisting on developing additional business process documents, standard operating procedures and training material as required
• Liaison between Operations and cross‑functional business teams
• Acting as the Warehousing & Logistics point of contact for all other departments involved to drive a common business design and ensure data consistency
• Ensuring best practices and process optimisation are built at the design stage for future enhancements focused on long‑term scale, not short‑term benefit
• Working closely with the internal and external ERP functional team to ensure projects and initiatives stay on track
• Conveying the end‑state consistently to stakeholders and notifying leadership of any challenges to the plan
• Supporting and leading User Acceptance Testing by creating UAT test cases, as well as developing documentation for business approval sign‑off
• Working closely with the Data & Analytics team to identify requirements and ensure data consistency

Future Projects

• Acting as business lead in requirements gathering and ensuring successful implementation of WMS and/or transportation needs, if required
• Managing incident and change request tickets, ensuring each ticket has accurate prioritisation and clear requirements, facilitating UAT, and creating documentation to support a smooth implementation
• Standardising warehouse and logistics processes and determining future business processes for the long‑term strategic plan
• Supporting the global Warehousing and Logistics teams to develop new processes and/or system requirements
• Guiding cross‑functional teams in scaling to support company’s objectives

Qualifications

• 5+ years’ work experience within a Warehousing & Logistics focused role
• Post‑secondary education in Business Administration, Supply Chain Management or other relevant fields and/or equivalent industry experience
• Prior implementation experience
• Experience in developing reports for analysis and decision making
• Strong Project Management skills
• Drive to learn and participate
• Excellent collaborator while also able to work effectively with a team
• Adaptable and forward‑thinking
• Solid knowledge of ERP systems and order management processes
• Ability to step in and take charge with minimum instruction
• Prioritise and manage multiple tasks within tight deadlines
• Advanced analytical skills with a strong aptitude for spreadsheets
• Excellent written and verbal communication skills, and exceptional attention to detail
• Proactive in identifying the root cause of issues and developing solutions
• Highly flexible and adaptable when faced with ambiguity
• Balance autonomy and collaboration
• Inspire breakthrough thinking and continuous improvement
• Commitment to seek the best solutions, even when not the easiest
• Ability to travel internationally as required

Compensation

Salary range: CAD$94,000 - CAD$123,000

Benefits

• Health & wellbeing – extended health, dental and vision coverage, including mental health support, fertility benefits, gender‑affirming care and a 24/7 Employee Assistance Program (EAP)
• Financial wellbeing – RRSP matching, eligibility for Arc’teryx Annual Incentive Plan and access to Employee Stock Purchase Program (ESPP) where applicable
• Time & flexibility – paid time off, wellness time and No Wasted Day program (dedicated paid days to get outside & explore)
• Family support – parental leave top‑up and a nesting period for new parents
• Growth, community & gear – professional development opportunities, Arc’teryx Academies, employee belonging councils and access to employee discounts and Pro Deals

Equal Opportunity

Arc’teryx is committed to creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We strive to create an inclusive workplace that reflects the communities where we operate, and all applicants, employees and guests can expect equality of opportunity and fair treatment in alignment with our values.