Senior Business Process Analyst - Warehousing & Logistics

Arc'teryx Limited; New Westminster; On-site; CAD 94,000 - 123,000; Full time

Benefits offered by this job

Extended health, dental, and vision coverage

Paid time off

Professional development opportunities

Job summary

Arc'teryx Limited in New Westminster is seeking a Senior Business Process Analyst to support Warehousing & Logistics needs. You will coordinate projects, implement business solutions, and liaise with teams.

The role requires strong project management and analytical skills, as well as flexibility for hybrid work. A background in business administration or supply chain management is essential.

Qualifications

• 5+ years of work experience within a Warehousing & Logistics focused role.
• Prior implementation experience.
• Solid knowledge of ERP systems and order management processes.

Responsibilities

• Support overall business readiness for projects & initiatives.
• Identify gaps in business processes and lead evaluations.
• Define business requirements for future projects.

Skills

Project Management skills

Advanced analytical skills

Excellent verbal communication

Collaboration

Proactivity in problem-solving

Education

Post-secondary education in Business Administration

Supply Chain management

Tools

ERP systems

Job description

Your Opportunity at ARC’TERYX

As the Senior Business Process Analyst - Warehousing & Logistics, you will support the evolution of the Warehousing & Logistics business needs through identifying and implementing technology and relevant business solutions. In this role, you will be responsible for providing department specific needs, coordinating departmental work for projects, providing input on whether proposed solutions meet business requirements, and coordinating the implementation of the new solution(s).

This role is globally focused with a need for flexibility in work hours that is based out of our New Westminster office and is open hybrid remote work. Candidates must be eligible to work in Canada.

Meet your future team

The Warehousing & Logistics Business Process team will work with internal and external cross‑functional groups to ideate, design, and deliver a variety of end‑to‑end business processes and systems solutions. We connect strategy to execution by leading a portfolio of initiatives that directly work to achieve the company’s vision and goals.

Core activities

• Supporting the overall business readiness for projects & initiatives
• Identifying gaps between current business process and expected design, and leading the evaluation of ways to address those gaps
• Defining the business requirements for future projects and participating in analyzing and designing new business processes
• Identifying operational changes between current and future processes for the Warehousing & Logistics department to drive enablement of change management and process adaptation
• Creating, updating, and maintaining Warehousing & Logistics business process flows and training documentation for current and future processes
• Assisting on developing additional business process documents, standard operating procedures and training material as required
• Liaison between Operations and cross‑functional business teams
• Acting as the Warehousing & Logistics point of contact for all other departments involved to drive a common business design and ensure data consistency
• Ensuring best practices and process optimization are built at the design stage for future enhancements focused on long‑term scale, not short‑term benefit
• Working closely with the internal and external ERP functional team to ensure projects and initiatives stay on track
• Conveying the end‑state consistently to stakeholders and notifying leadership of any challenges to the plan
• Supporting and leading User Acceptance Testing by creating UAT test cases, as well as developing documentation for business approval sign‑off
• Working closely with the Data & Analytics team to identify requirements and ensure data consistency

Future work

• Acting as business lead in requirements gathering and ensuring successful implementation of WMS and/or transportation needs, if required
• Managing incident and change request tickets, ensuring each ticket has accurate prioritization and clear requirements, facilitating UAT, and creating documentation to support a smooth implementation
• Standardizing warehouse and logistics processes and determining future business processes for the long‑term strategic plan
• Supporting the global Warehousing and Logistics teams to develop new processes and/or system requirements
• Guiding cross‑functional teams in scaling to support company’s objectives

Qualifications

• 5+ years of work experience within Warehousing & Logistics focused role
• Post‑secondary education in Business Administration, Supply Chain management or other relevant fields and/or equivalent industry experiences
• Prior implementation experience
• Experience in developing reports for analysis and decision making
• Strong Project Management skills
• Drive to learn and participate
• Excellent collaborator while also able to work effectively with a team
• Adaptable and forward thinking
• Solid knowledge of ERP systems and order management processes
• Ability to step in and take charge with minimum instruction
• Ability to prioritize and manage multiple tasks within tight deadlines
• Advanced analytical skills with strong aptitude for spreadsheets
• Excellent written and verbal communication skills, and exceptional attention to detail
• Proactive in identifying the root cause of issues and developing solutions
• Highly flexible and adaptable when faced with ambiguity
• Ability to balance autonomy and collaboration
• Inspire breakthrough thinking and continuous improvement
• Seek the best (but sometimes not the easiest) solutions, with unwavering commitment to do what is right
• Ability to travel internationally as required

Compensation

The salary range for this role is CAD$94,000 – CAD$123,000.

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

• Health & wellbeing – Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender‑affirming care and a 24/7 Employee Assistance Program (EAP).
• Financial wellbeing – RRSP matching and eligibility for Arc’teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
• Time & Flexibility – Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
• Family support – Parental leave top‑up and a nesting period for new parents.
• Growth, community & gear – Professional development opportunities, Arc’teryx Academies (outdoor skill‑building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.