Business Systems Analyst – Sustainability Technology

Arc'teryx Equipment; North Vancouver; Hybrid; CAD 82,000 - 108,000; Full time

Benefits offered by this job

Health & wellbeing

RRSP matching

Paid time off

Professional development

Job summary

Arc’teryx North Vancouver seeks a Business Systems Analyst to bridge technology and business teams, guiding configuration and integration initiatives in an agile environment.

You will document processes, support end-to-end system implementations, and collaborate with stakeholders across PLM, ERP, and SaaS platforms. This hybrid role requires strong analytical thinking and a passion for scalable, compliant solutions.

Qualifications

• Bachelor's degree or equivalent in business, information systems, or related field.
• 3+ years experience as a Business Systems Analyst supporting agile projects involving PLM, ERP, SaaS platforms, and/or system integrations.
• Experience delivering end-to-end system implementations: requirements, configuration, testing, deployment, and change management.
• Strong communication with stakeholders at all levels and clear documentation of processes, systems, and requirements.
• Excellent organization and prioritization skills with multiple priorities and tight deadlines.
• Analytical, critical-thinking, and problem-solving skills with focus on accuracy and quality of deliverables.
• Ability to identify root causes and develop scalable solutions; comfortable with ambiguity.
• Exposure to supply chain, manufacturing, or sustainability-related systems; familiarity with apparel/retail workflows.

Responsibilities

• Gathering requirements and translating business needs into actionable specifications, user stories, and acceptance criteria.
• Creating visual artifacts, process flows, and system documentation to support analysis, design, and QA.
• Identifying and recommending business process improvements.
• Serving as a subject matter expert for the Digital Product Passport (DPP) and related platforms, including configuration, data requirements, and roadmap planning.
• Collaborating with stakeholders and vendors to validate product data, support enhancements, coordinate upgrades, and maintain platform performance.
• Supporting integrations between DPP, PLM, ERP, and other internal and external systems.
• Validating data quality and end-to-end data flows to ensure regulatory compliance and record completeness.
• Executing testing and supporting troubleshooting, issue resolution, and vendor escalation.
• Creating documentation and supporting change management through training, demos, release notes, and onboarding resources.

Skills

Business Systems Analyst experience

PLM/ERP/SaaS integrations

Agile / Scrum experience

Stakeholder communication

Documentation and analysis

Regulatory/compliance familiarity

Apparel industry exposure

Education

Bachelor's degree in business or information systems

Job description

As a Business Systems Analyst, you act as a conduit between technology teams and multiple business teams. You support configuration and integration initiatives by eliciting and analyzing requirements, facilitating communication between technical and business stakeholders, and documenting business processes, systems, and integrations.

You are comfortable absorbing new and diverse information, adapting existing knowledge, and working in a changing, evolving environment to support successful delivery using an agile scrum methodology. You are a critical thinker who enjoys diving into the details and understanding the “how” and “why,” while balancing the need for working software over exhaustive documentation.

This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Meet Your Future Team:

You will join the Sustainability Technology team, a collaborative group that partners closely with Circularity, Sustainability, and Product Compliance teams. Together, you deliver systems that enhance product transparency, traceability, and regulatory readiness across the Arc’teryx product lifecycle.

Your Opportunity at Arc’teryx:

As a Business Systems Analyst, you act as a conduit between technology teams and multiple business teams. You support configuration and integration initiatives by eliciting and analyzing requirements, facilitating communication between technical and business stakeholders, and documenting business processes, systems, and integrations.

You are comfortable absorbing new and diverse information, adapting existing knowledge, and working in a changing, evolving environment to support successful delivery using an agile scrum methodology. You are a critical thinker who enjoys diving into the details and understanding the “how” and “why,” while balancing the need for working software over exhaustive documentation.

This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Meet Your Future Team:

You will join the Sustainability Technology team, a collaborative group that partners closely with Circularity, Sustainability, and Product Compliance teams. Together, you deliver systems that enhance product transparency, traceability, and regulatory readiness across the Arc’teryx product lifecycle.

If you were the Business Systems Analyst now, here are some of the core activities you would be doing:

• Gathering requirements and translating business needs into actionable specifications, user stories, and acceptance criteria
• Creating visual artifacts, process flows, and system documentation to support analysis, design, and quality assurance
• Identifying and recommending business process improvements
• Serving as a subject matter expert for the Digital Product Passport (DPP) and related platforms, including configuration, data requirements, and roadmap planning
• Collaborating with stakeholders and vendors to validate product data, support enhancements, coordinate upgrades, and maintain platform performance
• Supporting integrations between DPP, PLM, ERP, and other internal and external systems
• Validating data quality and end-to-end data flows to ensure regulatory compliance and record completeness
• Executing testing and supporting troubleshooting, issue resolution, and vendor escalation
• Creating documentation and supporting change management through training, demos, release notes, and onboarding resources

Here are some of the things you could be working on in the future:

• Identifying and documenting opportunities for process and system improvements
• Supporting stakeholder alignment across cross‑functional teams
• Partnering with Product and Program Leads to provide insights that inform prioritization, incremental improvements, and future‑state planning
• Building domain expertise in sustainability technology and supply chain systems within the Business Analyst community and agile squads
• Assisting the Technology leadership team with other tasks and projects as required

Are you our next Business Systems Analyst?

• You have a Bachelor’s degree or post‑secondary education in business, information systems, or a related field, completion of a recognized Business Analysis program, and/or equivalent business experience
• You have 3+ years of experience as a Business Systems Analyst supporting agile projects involving PLM, ERP, SaaS platforms, and/or system integrations
• You have experience supporting end‑to‑end system implementations, including requirements gathering, configuration support, testing, deployment, and change management
• You communicate effectively with stakeholders at all levels, clearly articulating and documenting business processes, systems, and requirements
• You have strong organization and prioritization skills while managing multiple, competing priorities, and tight deadlines
• You demonstrate strong analytical, critical‑thinking, and problem‑solving skills, with a high bar for accuracy, detail, and quality of deliverables
• You proactively identify root causes and develop practical, scalable solutions
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You are motivated to continuously improve - seeking out new technologies, ideas, and better ways of working
• You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• You have exposure to supply chain, manufacturing, or sustainability‑related systems
• You are familiar with apparel, outdoor, or retail industry workflows
• You have exposure to regulatory‑or compliance‑driven technology initiatives

Compensation:

The salary range for this role is CAD$82,000 - CAD$108,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay isdeterminedby your skills, experience, and level of responsibility.

We’recommitted to fair,equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance.Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

• Health &wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
• Financial wellbeing -RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
• Time & Flexibilit y - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
• Family support - Parental leave top-up and a nesting period for new parents.
• Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events) ,Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it.Get out there - the mountains make us better

Disruptive evolution.In pursuit of better. Always.

Commit.We set bold objectives and see them through.