Senior Business Operations Associate

Glassdoor; Toronto; Remote; CAD 81,000 - 102,000; Full time

Job summary

Glassdoor is seeking a Senior Business Operations Associate to enhance its vision and strategy. This remote-first role involves overseeing Employer Branding initiatives and analyzing performance metrics. The ideal candidate will possess strong analytical skills and a commitment to organizational growth, contributing to high-visibility projects across the business.

Benefits

Open Paid Time Off policy

Generous Restricted Stock Units (RSU)

Flexible hours

Qualifications

• Experience in strategy consulting or product management a plus.
• High EQ and excellent communicator.
• Self-starter who can drive projects autonomously.

Responsibilities

• Oversee Employer Branding products and initiatives.
• Analyze metrics to understand user/employer traffic and sales performance.
• Communicate insights and recommendations to leadership.

Skills

Analytical skills

Problem-solving

Communication

Education

2+ years of work experience

Tools

Google Suite

Salesforce

Slack

Job description

When you work for Glassdoor, you help people everywhere get ahead in work and life. That's because we're moving fast to become the leading community for workplace conversations. Every day, we foster radical transparency by giving professionals a platform to connect authentically and anonymously. Think real talk with real people - plus company reviews and ratings, salary info, job listings and more.

Join us as we make worklife better, together.

We are a remote-first organization with a flexible Where-to-Work policy, allowing Glassdoor employees to work remotely, from their home, local office (if available), or Indeed Co-Working locations.

About the Role

Join Glassdoor as a Senior Business Operations Associate and become part of a world-class team defining Glassdoor's vision & strategy, and enable its success!

• Join a team working on some of the most impactful, high visibility projects at Glassdoor
• This role will be overseeing Employer Branding (B2B) products and initiatives
• Be the "source of truth" for your domain, turning data into insights and insights into action
• Combine analytical skills and product management knowledge with strategic approach to enable better business decisions
• Collaborate with teams across Glassdoor to drive alignment and deliver results

BizOps at Glassdoor plays a critical role in setting and articulating company strategy, and driving results against our most important priorities across the business. As a Senior Associate, you will partner with leaders across functions to answer some of our organization's highest priority questions and define initiatives to accelerate growth. Sample projects might include : analyzing metrics to understand user / employer traffic or sales performance, assessing market trends, and defining initiative plans to drive growth.

What You'll Do

• Become the authority for your part of the business; deeply understand metrics, set goals, and hold us accountable to hitting them
• Act as the connective tissue for your cross-functional team; solve hard problems and ensure teams are aligned in pursuit of our biggest opportunities
• Communicate insights and recommendations to leaders from the executive level to colleagues who will rely on you to guide decision-making on the front lines

What You'll Bring

• A commitment to add to our culture of DEI
• 2+ years of work experience
• Many, but not all, team members have strategy consulting, investment banking, and product management experience; most importantly, successful BizOps members have an analytical approach and a passion for tackling big questions
• Track record of thinking strategically, solving complex problems with curiosity and going beyond initial findings to understand the "why" and the "so what"
• Self-starter who is relentlessly resourceful and able to both drive projects autonomously and ask for input when needed
• High EQ and an excellent communicator; capable of building strong relationships and conveying complex information to a range of audiences
• Experience with Google Suite, data tools such as Salesforce, and productivity tools such as Slack preferred
• Dedication to professional growth and development

Compensation and Benefits

Base Salary Range (CAD) : $81,200 - $101,500

• Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.
• Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews

Generous Restricted Stock Units (RSU) :

• Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for the very top performers.

You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here

Work / Life Balance : Open Paid Time Off policy

Our Commitments

• Come as you are : At Glassdoor diversity is not a slogan; it's a core factor in our success. We welcome your background, experience and ideas because you help us understand and better serve our world. You make us stronger.
• Grow your career : Glassdoor is small enough for you to see the impact of your contributions, while large enough to offer significant resources and endless opportunities to grow. This is a great place to make a career.
• Find your people : Ask anyone who works here : it's the people who make the difference. We are a group of well-rounded humans who support one another and work hard together to bring the Glassdoor mission to life.
• Discover flexibility : With flexible hours and a where-to-work policy, Glassdoor allows you to take on professional and personal responsibilities - enhancing both productivity and your well-being.

Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment and retaliation.

Where-to-Work Policy

Being a remote-first company, Glassdoor employees can live anywhere Glassdoor is a registered company. Requests to move must be approved by an employee's manager and the People team. While we will try our best to support relocation requests, some requests may not be approved due to various tax, legal, or other restrictions.

Enjoy Remote and Explore : Employees authorized to work in their current location may Work Away for up to a total of 30 (thirty) working days in a calendar year without permanent relocation and compensation change. Employees on visas may work Work Away for up to a total of 20 (twenty) working days in a calendar year without permanent relocation and compensation change. The amount of time and location for Work Away must be approved by the employee's manager and People Operations team at least two (2) weeks in advance of travel.

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