Senior Business Application Analyst

TD; Toronto; On-site; CAD 82,000 - 115,000; Full time

Job summary

TD in Toronto, Ontario, Canada seeks an experienced delivery lead for enterprise enabling functions. You will own business analysis, QA, testing, implementation, and post-production support while ensuring regulatory compliance and traceability across the lifecycle.

You will collaborate with business, compliance and technology teams; drive continuous improvement, governance of testing, and successful adoption. 8+ years in financial services is expected.

Qualifications

• 8+ years relevant experience in financial services, payments, deposits, or regulatory transformation.
• 5+ years leading complex cross-functional initiatives within financial services.
• PMP, Agile Practitioner, or CSPO certifications are assets.
• Proficient in MS Office; Agile mindset with Product Owner approach.
• Excellent communication skills and ability to bridge business and technology.

Responsibilities

• Lead the end-to-end delivery lifecycle, including business analysis, QA, testing, implementation, and post-production support.
• Analyze current and future state processes, assess impacts, and ensure regulatory alignment.
• Ensure requirements traceability from inception through change management.
• Provide SME guidance to drive value, scalability, and continuous improvement.
• Define acceptance criteria, test strategies, and test plans aligned with controls.
• Lead assessment of opportunities and regulatory requirements with risk-balanced solutions.
• Govern test execution, defect management, and quality objectives oversight.
• Coordinate delivery and testing resources, environments, and dependencies.
• Communicate status, risks, and decisions clearly to stakeholders and leadership.

Skills

Business analysis

Stakeholder management

Regulatory compliance

Communication skills

Analytical thinking

Education

Undergraduate degree or technical certificate

PMP

Agile Certified Practitioner

CSPO

Tools

Jira

Confluence

MS Office

JTMF

Job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job / Role Responsibilities:

CUSTOMER

• Lead the end-to-end delivery lifecycle, assuming accountability for business analysis, quality assurance, testing, implementation, and post-production support activities.
• Analyze and document current-state and future-state business processes, assess business and system impacts, and ensure solutions meet business, customer, operational, and regulatory needs.
• Ensure requirements traceability throughout the delivery lifecycle from requirements through design, testing, implementation, and change management.
• Provide subject matter expertise and thought leadership to drive business value, innovation, scalability, operational excellence, and continuous improvement.
• Define, review, and support acceptance criteria, test strategies, test plans, and test cases, ensuring requirements are testable, measurable, and aligned with regulatory and control frameworks.
• Lead the analysis and definition of business capabilities, target operating models, and solution requirements to support strategic business, customer, regulatory, and operational objectives.
• Lead the assessment of business opportunities, operational challenges, and regulatory requirements, recommending strategic solutions that balance customer experience, operational efficiency, risk, and cost.
• Provide oversight and governance of test execution activities, ensuring effective defect management, risk mitigation, and achievement of quality objectives
• Provide governance and oversight of testing activities, ensuring quality objectives, control requirements, and business outcomes are achieved.
• Support operational readiness, implementation, stabilization, and post-implementation activities to ensure successful business adoption.
• Ensure all deliverables comply with regulatory obligations, internal controls, risk management frameworks, testing standards, and industry best practices.
• Identify opportunities to improve delivery efficiency, testing effectiveness, automation, and overall solution quality.

STAKEHOLDER

• Elicit, analyze, document, validate, and manage functional and non-functional requirements through collaboration with business, compliance, technology teams, and external partners/vendors.
• Serve as the primary liaison between business and technology teams, ensuring alignment on requirements, priorities, dependencies, constraints, risks, and delivery expectations.
• Lead cross-functional workshops and decision forums to align stakeholders on business priorities, operating model changes, solution scope, and implementation approaches.
• Employ Agile, Product Owner mindset, Shift Left testing methodologies and best practices utilizing collaborative tools like Jira, JTMF, and Confluence to ensure projects progress in the right direction
• Coordinate and manage delivery and testing resources, environments, tools, vendors, and cross-functional dependencies to meet project objectives.
• Identify, assess, and proactively manage delivery, testing, operational, compliance, and technology risks, while driving appropriate mitigation and escalation strategies.
• Communicate project status, risks, dependencies, decisions, and outcomes clearly and consistently to stakeholders and senior leadership.
• Influence decision-making and facilitate consensus among business, operations, technology, compliance, and vendor partners.
• Contribute to strategic planning, governance activities, and organizational initiatives supporting business transformation and technology modernization.

EMPLOYEE / TEAM

• Oversee the creation, review, approval, and maintenance of requirement and testing artifacts, ensuring adherence to enterprise standards, governance requirements, and audit expectations.
• Lead and coordinate delivery and testing teams to achieve project milestones, quality objectives, and delivery commitments.
• Promote best practices in business analysis, testing, delivery governance, and risk management across the team.
• Foster a collaborative, inclusive, and high-performing team environment focused on accountability, continuous improvement, and excellence.
• Champion continuous learning, innovation, and adoption of delivery and testing best practices.

BREADTH & DEPTH

• Advanced knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules
• Advanced knowledge of bank's PDLC methodology, business testing and project management
• Advanced analytical and problem‑solving skills with the ability to communicate with various business partners to explain complex technical issues with a business lens in easily understandable terms
• Expert knowledge of business analysis frameworks, requirements management, process modeling, testing methodologies, and software delivery lifecycle practices
• Strong understanding of regulatory, compliance, operational risk, and audit requirements within financial services.

Payment & Deposits Product Domain Knowledge:

• Substantial knowledge of SWIFT messages, ISO20022, MX and MT formats.
• Knowledge of non-wire payment methods like drafts and checks.
• Understanding of payment systems and methods such as Canada Lynx, US CHIPS, and FedWire, etc.
• Experience with payment data, canonical models, and payment data mapping.
• Understanding of deposit sub‑ledger capabilities (like account management, transaction posting, multi‑currency handling, interest calculations, liquidity management, controls, and reporting) to drive/ support deposits transformation, an asset.
• Familiarity with various accounts (Nostro, Vostro, Corporate Customer), and integration of payments services with correspondent account processing, an asset.
• Understanding of the interaction between payments and deposits operating models and how these serve client needs and use cases.
• Ability to create and document Target Operating Models (TOMs) and define how opportunities and challenges will be delivered through these TOMs.

Education & Experience:

• Undergraduate degree or technical certificate
• 8+ years relevant experience.
• 5+ years leading complex cross‑functional initiatives within financial services, payments, deposits, or regulatory transformation programs
• Certifications such as PMP, Agile Certified Practitioner, or Scrum Product Owner (CSPO) are assets.
• Proficient in MS Office, Agile methodology with Product Owner mindset, Shift Left testing methodologies and best practices utilizing collaborative tools like Jira, JTMF, and Confluence
• Ability to communicate effectively in both oral and written form and bridge the gap between business users and their technical requirements.
• Ability to work collaboratively in a team environment and build relationships across business and technology partners.

Preferred Qualifications:

• Consulting and / or strategy experience preferred, demonstrating problem‑solving, analytical thinking, and effective stakeholder management.
• Tier 1 bank or financial institution experience preferred.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With