Sr. Business Systems Analyst

TD; Toronto; On-site; CAD 77,000 - 115,000; Full time

Benefits offered by this job

Discretionary variable compensation

Job summary

TD is seeking a Senior Business Systems Analyst in Toronto to bridge business operations and technology for banking integrations with external vendor platforms. You will work with stakeholders across transaction banking, payments, core banking, vendors, and engineering to define clear requirements and deliverables.

You will lead workshops, craft data flow diagrams, and write detailed BDD-style specs with precise acceptance criteria, ensuring alignment with ITIL change processes and vendor

Qualifications

• 7+ years as a Business Systems Analyst with build/integration exposure.
• Understanding of how integrations support banking workflows.
• Experience with APIs, batch file transfers, and message queues.
• Ability to read system logs and aid L3 investigations.
• Familiar with ITIL, change management, and vendor-facing specs.

Responsibilities

• Collaborate with business lines to gather, analyze, and document requirements.
• Write detailed business and functional specs for interfaces.
• Lead workshops and create data flow diagrams and mapping docs.
• Define BDD-style requirements with precise acceptance criteria.
• Translate business needs into deliverables and vendor contracts.
• Partner with vendors, designers, and engineers on API behavior and data formats.
• Assist testing with scenarios, defect triage, and traceability.
• Support production issue investigations with business context.
• Ensure change management aligns with ITIL processes.
• Improve integration templates, standards, and docs.

Skills

Banking domain knowledge

Business analysis

Requirements gathering

BDD / acceptance criteria

Vendor coordination

Documentation

Agile & Waterfall

Root cause analysis

Version control of specs

Independent work

Tools

Postman

Jira

Confluence

ServiceNow

Job description

Work Location

Toronto, Ontario, Canada

Hours

37.5

Line Of Business

Technology Solutions

Pay Details

$76,800 - $115,200 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

About the Role

We are seeking a Senior Business Systems Analyst to join our team. This role plays a key part in bridging the gap between business operations and technology by supporting the design and implementation of integrations between internal banking systems and external vendor platforms.

You’ll collaborate with stakeholders across the bank – including transaction banking, payments, and core banking – while working closely with our vendors and engineering teams to define clear, actionable requirements. This is a highly collaborative, hands-on role ideal for someone who understands both the business impact and technical complexity of system integrations in a regulated environment.

Key Responsibilities

• Collaborate with business lines to gather, analyze, and document requirements.
• Write detailed business and functional specifications for internal and external system interfaces.
• Lead requirements workshops and create artifacts such as data flow diagrams, process models, and message mapping documents.
• Define and document BDD-style requirements with precise acceptance criteria to guide development and validation.
• Translate internal business needs into clear deliverables and contractual language for vendors.
• Partner with vendors, solution designers, and engineers to align on design, API behaviours, data formats, and exception handling.
• Assist in testing efforts through scenario definition, defect triage, and requirements traceability.
• Provide business context and analysis support during investigation of production issues.
• Ensure all work aligns with internal ITIL-based change and release management processes.
• Contribute to the continuous improvement of templates, standards, and integration documentation practices.

Qualifications

• 7+ years of experience as a Business Systems Analyst, with direct involvement in system build and integration projects.
• Strong understanding of how systems and integrations support banking workflows.
• Experience working with a mix of integrations types: APIs, batch file transfers, and message queues.
• Familiarity with tools like Postman to test or inspect APIs and review Json/XML payloads.
• Knowledge of mainframe integration patterns, including batch processing and flat file exchanges.
• Comfort reading system logs and assisting with root cause analysis in support of Level 3 investigations.
• Experience with both Agile and Waterfall delivery methodologies.
• Strong documentation skills, especially with BDD-style requirements and vendor-facing specifications.
• Working knowledge of ITIL processes and change management practices in enterprise environments.
• Experience with tools such as Jira, Confluence, ServiceNow, or equivalent.
• Ability to work independently while managing multiple stakeholders and priorities.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec Only)

Sans Objet