Senior Business Analyst - Health Insurance (Fully Remote)

CoverGo Limited; Canada; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Fully Remote

Flexible Leave

International Environment

Performance Bonus

Learning and development plan

Remote work allowance

Company activities and events

Job summary

CoverGo Limited in Canada is seeking a senior Business Analyst to partner with clients and technical teams, identifying business problems and designing analytical solutions. You will plan and design processes, gather requirements, and document complex workflows to enable effective system modifications.

You will work in an Agile environment, develop user stories, support QA/UAT, and contribute to project estimates while maintaining clear communication in English.

Qualifications

• Minimum 5 years of experience as a Business Analyst.
• Degree in Business, IT or a related field.
• Experience in health insurance/insurtech is preferred.
• English written and verbal communication skills are essential.
• Knowledge of Agile and Scrum project approaches.

Responsibilities

• Work with clients and technical resources to identify business problems and design analytical solutions.
• Plan and design simple to semi-complex business processes and system modifications.
• Make recommendations to improve and support business activities.
• Gather requirements via work sessions and interviews and document complex processes.
• Create test case scenarios and oversee testing to verify requirements are met.
• Develop business requirements documents/user stories for modifications.
• May plan, allocate and monitor work of other business analysts.
• Understand systems and data to surface actionable insights and support decisions.
• Assist in providing time estimates for project tasks.
• Aid in updating process and procedural documentation.

Skills

5+ years BA

Communication in English

Agile/Scrum experience

BA concepts knowledge

Education

Degree in Business/IT

Job description

Top 3 Reasons To Join Us

• Competitive Salary
• 100% Remote
• Working on the latest tech for the Insurtech Market Leader

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and P&C
• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA and the Americas
• We’ve grown our annualized revenue by over 30x since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do:

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Plan and design simple to semi-complex business processes and system modifications
• Make recommendations to improve and support business activities
• Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
• Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
• Develop business requirements documents/user stories to support the required modifications
• May plan, allocate and monitor work of other business analysts
• Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision‑making skills
• Assist in providing time estimates for project related tasks
• Aid in updating process and procedural documentation
• Develop basic understanding of technical development cycle of mobile application or web portals
• Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
• Any other task that may be assigned

What We Need:

• Minimum 5 years of experience as Business Analyst
• A degree in Business, IT or any relevant field
• Previous experience working in the health insurance industry is required (insurtech experience is preferred)
• Health Insurance-related domain certification from INS/LOMA or III is an added advantage
• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
• Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
• Experience in an Agile and/or Scrum environment is a must
• Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
• Excellent written and verbal communication skills in English
• Technical writing skills are a plus
• Must be based in Canada

Why You'll Love Working Here

• Fully Remote
• Flexible Leave
• International Environment
• Competitive renumeration package
• Performance Bonus
• Company activities and events
• Learning and development plan
• Remote work allowance

CoverGo Company Video

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