Lead Business Analyst - Insurance (Fully Remote)

CoverGo | Insurtech; Vancouver; Remote; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Employee stock options

Performance bonus

Paid annual leaves

Full-remote

Job summary

CoverGo | Insurtech is a global insurtech leader seeking an experienced Business Analyst to join our fully remote team. You will collaborate with clients and technical resources to define problems, craft analytical solutions, and lead a team to improve business craftsmanship.

The role requires extensive experience in insurance or insurtech, strong stakeholder management, and proficiency in Agile practices. You will drive requirements, document functional specs, and guide transformation programs

Qualifications

• BA with 7+ years in BA roles.
• Experience in insurance or Insurtech is a must.
• Experience advising on complex transformation programs with domain expertise in readiness, adoption, change, and benefits management.
• Basic understanding of mobile app or web portal development cycles.
• Agile/Scrum framework for project planning and release management.

Responsibilities

• Collaborate with clients and technical teams to identify business problems and craft analytical solutions.
• Produce functional specifications and coordinate requirements gathering across business units.
• Lead and mentor Business Analysts to improve craftsmanship.
• Develop test plans for new workflows and document changes.
• Create process models for current and future states.
• Conduct process assessments and recommend efficiency improvements.
• Document end-to-end processes and ensure quality across lifecycle stages.
• Ensure documentation is controlled, secured, and updated.

Skills

Requirements gathering

Stakeholder management

Process modeling

Agile/Scrum

Business analysis

English proficiency

Education

Bachelor's degree in Business/IT

Job description

About Us

At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.

• We are the leading provider of cutting-edge technology to the insurance industry
• We're also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
• We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
• We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
• We've grown our annualized revenue by over 1000% since January 2021
• We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
  

Top 3 Reasons To Join Us

• Competitive salary
• 100% Remote
• Insurtech industry leader worldwide
  

About Us

At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.

• We are the leading provider of cutting-edge technology to the insurance industry
• We're also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
• We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
• We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
• We've grown our annualized revenue by over 1000% since January 2021
• We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
  

What You Will Do

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Produces Functional Specification; interacts extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement
• Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship
• Develops test plans for new workflows and processes; documents process changes
• Create process models for current and future states for process analysis
• Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations
• Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks
• Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption
• Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed
  

What We Need

• A degree in Business, IT or any relevant field
• At least 7 years of experience in a BA role
• Previous experience working in the insurance industry or Insurtech is a must
• Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication
• Basic understanding of the technical development cycle of a mobile application or web portals
• Agile/Scrum Framework for Project Planning & Release Management experience is a must
• Strong written and verbal communication skills in English
  

Why You'll Love Working Here

• Full-remote
• Local time zone office hours, work by your schedule
• Paid annual leaves
• Employee stock options
• Performance bonus