Senior Business Analyst

Insight Global; Vancouver; On-site; CAD 83,000 - 102,000; Full time

Job summary

Insight Global is seeking a Senior Business Analyst to support a Login Experience team responsible for authentication, session management, and passwordless login capabilities across digital platforms.

This role partners with Product, Engineering, QE, and Architecture to translate business needs into clear requirements, write user stories, and define acceptance criteria in an Agile environment, while collaborating across multiple systems and authentication platforms.

Qualifications

• 8+ years of Business Analyst experience supporting digital products or technology initiatives.
• Strong experience gathering requirements, writing user stories, and developing acceptance criteria.
• Experience leading cross-functional initiatives with multiple systems, integrations, and dependencies.
• Background working in Agile environments (discovery, refinement, planning, testing, release).
• Experience using JIRA and Confluence.
• Experience with authentication and identity management solutions.

Skills

Business Analysis

Requirements gathering

User stories

Acceptance criteria

Cross-functional collaboration

Agile

Identity management

OAuth / OIDC / SSO

Tools

JIRA

Confluence

Job description

Insight Global is seeking a Senior Business Analyst to support a high-impact Login Experience team responsible for authentication, session management, and passwordless login capabilities across digital platforms. This individual will partner with Product, Engineering, QE, and Architecture teams to translate business and product needs into clear requirements, ensuring seamless and secure user authentication experiences. The ideal candidate will have strong experience leading requirements for complex digital initiatives in Agile environments and be comfortable working alongside technical teams.

REQUIRED SKILLS AND EXPERIENCE

• - 8+ years of Business Analyst experience supporting digital products or technology initiatives
• - Strong experience gathering requirements, writing user stories, and developing acceptance criteria
• - Experience leading cross-functional initiatives with multiple systems, integrations, and dependencies
• - Background working in Agile environments (discovery, refinement, planning, testing, release)
• - Experience using JIRA and Confluence
• - Experience with authentication and identity management solutions

NICE TO HAVE SKILLS AND EXPERIENCE

• - Knowledge of OAuth 2.0, OpenID Connect (OIDC), SSO, and Okta
• - Exposure to REST APIs, GraphQL, and web application architecture
• - Understanding of system integrations, dependencies, and technical trade-offs within digital platforms

Pay Transparency:

The expected compensation for this position is $60-$74 per hour, plus applicable benefits and other eligible incentives.

Vacancy Status:

This Posting is for a current vacant role, and the successful candidate will be hired into an existing open position.

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.