Senior Business Analyst

College of Pharmacists of British Columbia; Vancouver; Hybrid; CAD 97,000 - 112,000; Full time

Job summary

The College of Pharmacists of British Columbia seeks a Senior Business Analyst for a 1-year term. The role involves gathering and analyzing business requirements, supporting project management, and enhancing processes to ensure effective service delivery. Candidates should have a CBAP designation and significant experience in business analysis.

Benefits

Flexible work environment

Professional growth opportunities

Work-life balance initiatives

Qualifications

• At least 5 years of relevant business analyst work experience.
• CBAP designation required.
• Experience with both agile and waterfall methodologies.

Responsibilities

• Responsible for gathering and analyzing requirements, process mapping, and supporting project management activities.
• Creates business and functional requirement documents.
• Leads project discovery activities and collaborates across teams.

Skills

Change management

Facilitation

Problem-solving

Communication skills

Data analysis

Attention to detail

Time management

Education

Bachelor's degree in business administration or related discipline

Certified Business Analysis Professional (CBAP)

Tools

Microsoft Office Professional

Microsoft Visio

Microsoft Project

Job description

With great respect, we acknowledge that the College of Pharmacists of BC (CPBC) is located on the unceded territories of the hən̓q̓əmin̓əm̓ speaking peoples – xʷməθkʷəy̓əm (Musqueam Nation), sel̓íl̓witulh (Tsleil-Waututh Nation), and the Sḵwx̱wú7mesh-ulh Sníchim speaking peoples - Sḵwx̱wú7mesh Úxwumixw (Squamish Nation) whose historical relationships with the land continue to this day. As a health regulator, our responsibility is to protect the health and safety of individuals accessing pharmacy care by licensing and regulating pharmacists, pharmacy technicians and the pharmacies where they practice in order to ensure they deliver qualified, safe, and ethical care.

Having embarked on a collective journey with health regulators in BC towards creating safer spaces for Indigenous partnerships, CPBC is focused on developing and enabling alternative dispute resolution mechanisms to uphold the legal plurality that exists between Westernized systems and traditional Indigenous methodologies.

CPBC is committed to addressing Indigenous-specific racism and other forms of discrimination both in healthcare and within regulatory structures. We believe in integrity, transparency, and relational partnerships. As part of this team, you can expect to be treated with dignity and respect. CPBC staff contribute to a positive work-life balance and personal health and wellness through their commitment to voluntary interest committees aimed at promoting cultural safety, equity, and social and environmental initiatives.

Our Values

Accountability

• We value the importance of our work and take responsibility for our decisions, words and actions.

Integrity

• We act ethically, honestly and in good faith.

Indigenous Cultural Safety and Humility

• We help to ensure that Indigenous Peoples have access to a culturally safe healthcare system, free from Indigenous-specific racism.

Respect

• We value the feelings, culture and preferences of others and recognize that they are as important as our own.

Our Diversity, Equity and Inclusion Commitment

CPBC is committed to helping our health system become culturally safe and free from Indigenous-specific racism. As recognized in our updated Strategic Plan and the In Plain Sight report, and acknowledged as a gap in our staff complement at CPBC, we are very interested in recruiting Indigenous individuals and encourage them to apply.

We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. CPBC seeks to attract, retain, and develop a qualified, capable, and diverse workforce that that is reflective of all our communities. We are committed to employment equity by ensuring all human resource practices comply with the provisions of the Human Rights Code, address unintentional bias and are impartial, fair and honest. CPBC also fosters a welcoming, inclusive, and respectful environment where ongoing diversity, equity and inclusion learning and training are offered; cultural and social awareness are provided; and religious observances are acknowledged.

About the Role

Based in the BC lower mainland, CPBC is seeking to hire an individual with at least 5 years of relevant business analyst work experience to take on the temporary full-time position of Senior Business Analyst for a 1-year term . The successful candidate has a Certified Business Analysis Professional (CBAP) designation. The Senior Business Analyst is responsible for supporting projects across the organization by gathering and analyzing requirements, identifying process improvements, collaborating with partners, and providing data-driven insights.

The Senior Business Analyst shall provide expertise in the areas of business process mapping, requirements gathering, analysis and design, configuration, implementation, testing, facilitation, and documentation to deliver enterprise solutions. As well, this role will be assigned to tasks that are varied and may also lead and / or perform project management duties as assigned.

Key Responsibilities

• Documents and analyzes processes, gathers business and functional requirements, recommends business analysis best practices, gathers data to support, prioritizes and aligns business case development and requests, and performs current state assessments and gap analysis on initiatives.
• Creates process maps, data maps, data models, and data flow diagrams, and works with data architects.
• Leads project discovery activities, analysis of business processes, and requirements documentation for the design of new solutions.
• Liaises with a broad spectrum of clinical, IT and business staff and leaders to assist in translating technical issues into a single, shared objective.
• Plans, organizes, manages, monitors, and is responsible for the business analysis activities of projects.
• Understands the business context, project justification, business goals and priorities and updates and maintains documentation on such.
• Understands and applies business architecture concepts to ensure strategic alignment with organizational goals, outcomes, and business value.
• Documents current state business processes, captures issues and opportunities, and understands the proposed future state, identifying gaps to achieve that state.
• Develops business requirements documents, solutions requirements documents, and functional requirements.
• Prioritizes requirements based on business needs.
• Partners with and supports architects in the creation of current and future state architecture.
• Prepares RFPs, including functional and non-functional requirements.
• Participates in developing RFP scoring mechanisms and facilitating and managing the scoring processes.
• Evaluates current business processes, identifies opportunities, and provides recommendations for changes to business processes using established methodologies.
• Utilize business analysis tools and artifacts such as Visio, Lucidchart, Confluence and Business Process Documentation to facilitate requirement alignment sessions.
• Contributes to creating a positive, collaborative team environment within CPBC.

Qualifications, Skills and Knowledge

• Bachelor's degree in business administration, clinical informatics or a related discipline with at least 5 years of relevant experience (or an equivalent combination of education and experience)
• Certified Business Analysis Professional (CBAP) designation
• Experience developing business cases, process maps and designs, documenting requirements, and performing data analyses for medium to large initiatives
• Experience with preparing procurement documents including but not limited to RFPs, RFIs, RFQs, and managing procurement documents for evaluation, selection, and procurement of products and / or services from vendors
• Experience working with both agile and waterfall delivery methodologies
• Demonstrated experience translating strategy into development roadmaps
• Demonstrated experience making trade-offs between business needs and technology constraints while keeping business value top of mind
• Confidence in writing and developing end-to-end, functional and UAT test scripts
• Effective change management, facilitation and problem-solving skills
• Effective written and verbal communications skills
• Strong digital acumen, including demonstrated knowledge of adopting / using appropriate technologies
• Proficient in Microsoft Office Professional (Intermediate to Advanced level)
• Proficient in Microsoft Visio and / or Microsoft Project are assets
• Proficient with implementing business analysis practices, with focus on business analysis planning and monitoring, requirements management and communication, and enterprise and data analysis
• Strong ability to analyze and interpret data, and effectively communicate insights
• Ability to be productive by using work time constructively and complete tasks within the pre-determined timelines
• Ability to manage own emotions, build and maintain effective working relationships
• Ability to maintain tact when dealing with diverse groups of people with different personalities
• Ability to exercise good judgment in protecting confidential information
• Ability to use a common-sense approach and demonstrate sound judgement
• Ability to organize work duties, set priorities and deliver results under pressure
• Strong detail orientation and drive for accuracy
• Commitment to continual learning and exploring innovative solutions

What We Offer

The salary range for this position is $97,067 to $111,342 annually based on a 35-hour work week.

The starting salary will be determined based on factors such as the successful candidate’s job-related knowledge, skills, experience; salaries of other employees in the same salary range; market conditions and other relevant factors.

CPBC provides a flexible work environment that includes a hybrid work model with an assigned schedule. We offer opportunities for personal and professional growth; provide flexibility; strive for work-life balance; and provide an excellent and dynamic work environment where innovation, teamwork and creativity are highly valued.

How to Apply

CPBC supports and offers accommodation for applicants with disabilities to take part in the selection process. Please let us know if an accommodation is required when you are contacted about an interview and / or assessment. All information in relation to accommodation is kept confidential.

Please submit a cover letter and resume by end of day Friday, June 27, 2025 . This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. References, education and professional credential verifications, and a criminal record check may be required for all final candidates.

• Please note that applications will not be kept on file and only applicants selected for an interview will be contacted.