Senior Business Analyst

Optisigma Inc.; Ottawa; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Group insurance

RRSP programs

Training tailored to your goals

Dynamic, human-sized team

Job summary

Optisigma Inc. is seeking a Senior Business Analyst to guide enterprise-wide transformation projects. You will lead requirements elicitation, process modelling, data analysis and governance, aligning with ERP initiatives such as SAP or Oracle.

Strong English communication and extensive Agile experience are essential for cross-functional collaboration. Join a dynamic, client-focused team offering professional growth, comprehensive group insurance, RRSP options and tailored training to help you

Qualifications

• 10+ years of experience as a Business Analyst or Business Systems Analyst on enterprise-level business transformation, within the last 15 years.
• 5+ years in Agile or hybrid delivery environments on enterprise-level initiatives (user stories, backlog refinement, DoD).
• 5+ years designing or operating structured intake, triage and demand management functions in enterprise environments.
• At least 3 years developing data-related business analysis artefacts, including data modelling.
• Experience aligning business analysis with ERP initiatives (SAP, Oracle) within the last 5 years.

Responsibilities

• Write user stories, backlog items and acceptance criteria, and agree on definitions of Done with delivery teams.
• Lead backlog refinement and prioritization sessions with product owners and developers.
• Compare delivery options (configuration, low-code/no-code, custom build) and recommend a preferred approach with risks.
• Produce value stream maps, story maps, workflows and decision trees to reveal business logic and dependencies.

Skills

End-to-end process modelling

Data analysis

Interface analysis

Requirements elicitation

Requirements documentation

Backlog refinement

User stories

Agile delivery

Governance & traceability

Enterprise architecture alignment

Stakeholder coaching

Education

CBAP

CCBA

PMI-PBA

BCS Certificate in Business Analysis Practice

Tools

SAP

Oracle

SAP ERP

Oracle ERP

Job description

Optisigma, a digital transformation consulting firm recognized for the excellence of its services and its client-centric approach, is looking for a passionate Senior Business Analyst to join our dynamic team. If you have solid experience in digital transformation and want to contribute to large-scale projects while playing a key role in guiding our clients toward innovation and operational efficiency, we'd love to meet you. Join a team where your expertise will be valued and your professional growth encouraged.

• Group insurance including dental, telemedicine, paramedical and more
• RRSP programs
• Training tailored to your professional goals
• A dynamic, human-sized team that listens to your needs
• And much more!
• Hold at least one of the following business analysis certifications: CBAP, CCBA, PMI-PBA or BCS Certificate in Business Analysis Practice (copy of certificate required);
• At least 10 years of experience as a Business Analyst or Business Systems Analyst on enterprise-level business transformation, within the last 15 years;
• At least 5 years, within the last 10 years, in each of the following areas: end-to-end business process modelling (As-Is/To-Be, business rules); data and information analysis (data dictionaries or inventories); interface and integration analysis; requirements elicitation and documentation, including acceptance criteria; requirements traceability; intake, triage and feasibility assessment of business requests;
• Communicate fluently in professional English, both orally and in writing (advanced level);
• At least 5 years designing or operating structured intake, triage and demand management functions in enterprise environments (7 years or more strongly preferred) (asset);
• At least 5 years in Agile or hybrid delivery environments on enterprise-level initiatives (user stories, backlog refinement, Definition of Done) (asset);
• At least 5 years providing decision support with governance, validation and traceability of analysis outputs (asset);
• Experience aligning business analysis with enterprise architecture or ERP initiatives (e.g., SAP, Oracle) within the last 5 years (asset);
• At least 3 years developing data-related business analysis artefacts, including conceptual or logical data modelling (asset)
• Help design and operate a structured intake, triage and demand management process, from request assessment to routing recommendation;
• Write user stories, backlog items and acceptance criteria, and agree on definitions of Done with delivery teams;
• Lead backlog refinement and prioritization sessions alongside product owners and developers;
• Compare delivery options (configuration, low-code/no-code, custom build) and recommend a preferred approach, with its risks and mitigations;
• Produce value stream maps, story maps, workflows and decision trees that make business logic and dependencies visible;
• Align requirements and solutions with enterprise architecture principles and the target ERP environment;
• Keep decision logs and traceability records that support governance, validation and auditability;
• Coach internal staff and hand over processes, templates and lessons learned so the function can run on its own.

Optisigma is a Quebec-based consulting firm dedicated to supporting its clients with their information technology needs. Our team brings the expertise required to lead initiatives of all sizes, drawing on the most proven methodologies and practices. Our consultants have a strong track record with leading organizations across Quebec, in both the private and public sectors.