Senior Business Analyst

City of Greater Sudbury; Greater Sudbury; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

The City of Greater Sudbury is hiring a Business Analyst for a permanent position within its Information Technology division. The role involves analyzing and documenting business requirements for various technology projects and facilitating communication between business clients and the IT department. Candidates should have a relevant degree and certification in business analysis, along with strong analytical and problem-solving skills, to effectively contribute to the city's technology initiatives.

Qualifications

• 2.5 to 5 years experience in business analysis for technology projects.
• Knowledge of business analysis methodologies for IT projects.
• Experience with project management methodologies.

Responsibilities

• Research and analyze business requirements for technology systems.
• Develop and maintain business requirements documents (BRD).
• Participate in procurement activities, including requests for proposals.

Skills

Analytical thinking

Problem-solving

Communication

Customer service

Education

University degree in Computer Science, Business Analysis or related discipline

Certification in business analysis from a recognized institution

Job description

Job Description

Revised - Extended Closing Date

Section: Business Systems

Division: Information Technology

Department: Corporate Services

Initial Reporting Location: 199 Larch Street

Job Status: Permanent Position (Succession Planning)

Number of Vacancies: 1

Affiliation: CUPE 4705 Inside Unit

Hours of Work: 70 hours bi-weekly

Shift Work Required: n/a

Range of Pay: IWIT Group 4 - $46.90 to $57.59 per hour (subject to review)

The start date will follow the selection process.

This position is eligible to work remotely on a part-time basis.

Characteristic Duties: Under the general supervision of the Manager Business Systems.

• Research and analyze business requirements for new or enhanced systems to determine best fit for technology, and how to meet requirements, or amend requirements to meet the realities of delivery time and resource constraints.
• Engage business clients to elicit business requirements and understand business objectives.
• Produce business analysis related documentation including requirements in the form of user stories, current and future state processes and workflows, and solution specifications.
• Identify the current and future state business processes.
• Develop concept documents and business cases as part of the project portfolio management process.
• Create detailed business requirements documents (BRD) based on stakeholder requirements gathering sessions, and assist in the creation of detailed test plans and use cases based on BRD.
• Assist business units in the execution of user acceptance test plans.
• Present business recommendations and technical functional specifications to clients in an easy to understand manner.
• Create, analyze and validate detailed functional specifications.
• Facilitate design sessions with the implementation team to define solutions.
• Deliver elements of systems design, including data migration rules, business rules, wireframes or other detailed deliverables.
• Research the latest technology, methodology, and best practices available to support evolving business systems and processes in the form of environmental scans or market research.
• Participate in procurement activities including the development of requests for proposals and vendor selection.
• Provide advice and participate in technical discussions involving systems analysis, application, and database design, and provide direction and assistance to Information Technology staff.
• Communicate regularly with management and staff regarding the status of current initiatives; obtain guidance and approval as required to advance initiatives and identify required resources for assigned projects.
• Participate in the planning and initiation of projects.
• Escalate unresolved issues and recommend project budgets and expenditures to the Manager of Business Systems as required.
• Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation
  
  

listed therein.

• Perform other related duties as required.
  
  

Qualifications

• University degree in Computer Science, Business Analysis or related discipline.
• Certification in business analysis from a recognized institution.
• Over two and one-half (2½) years up to and including five (5) years of diversified experience providing business analysis services on small to large scale technology projects.
• Excellent knowledge of business analysis methodologies as applied to information technology projects.
• Experience in developing concept documents, business plans, business requirements documents, requests for proposals in support of information technology plans and projects.
• Good analytical thinking skills including; thinking creatively; problem solving and decision making, a desire to learn and ability to define how a solution fits into a broader technology architecture.
• Knowledge of the businesses that the City is involved in, the knowledge, experience with technology, and a demonstrated ability to link them into a solution.
• Knowledge of the systems development life cycle.
• Experience with project management methodologies.
• Excellent communication and customer service skills including the ability to provide training.
• Excellent use of English; oral and written.
• Satisfactory health, attendance and former employment history.
• Must be physically capable of operating a vehicle safely, possess a valid driver’s licence, have an acceptable driving record, and personal insurance coverage.
  
  

Competencies: Competency Library - Level 2 Proficiency (Individual Contributor)

This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.

Development opportunity range of pay: $43.60 to $53.53 per hour (subject to review). The successful candidate will be paid at the reduced range until the minimum qualifications have been met.

How To Apply

If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.

We must receive your resume before 11:59 p.m. on Monday, June 9, 2025. For those providing a French language resume, please also include an English version.

• Click on the Apply for Job button.
• Follow the step by step application process.
• Ensure you attached a cover letter and resume. Acceptable file types are:
• .doc
• .docx
• .txt
• .pdf
• .rtf
• Once completed, review your application and click on the Submit button.
• Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.
  
  

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

Live outside Canada or new to Canada?

The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

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