Senior Building Manager

Hazelviewproperties; Ontario; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Building Manager to oversee property operations and enhance resident satisfaction. This role demands a confident leader with exceptional communication skills and the ability to manage diverse teams effectively. The successful candidate will ensure the smooth running of multi-residential buildings while championing customer service excellence and operational efficiency. Join a forward-thinking company that values integrity, diversity, and the well-being of its employees, where your contributions will help shape thriving communities and create lasting value for residents.

Benefits

Learning and Growth Opportunities

Paid Vacation

Health & Dental Benefits Package

Quarterly Bonus Eligibility

Employee Recognition Program

Additional Paid Time Off

Qualifications

• 4-5 years of experience in multi-residential property management.
• Strong communication and organizational skills are essential.

Responsibilities

• Oversee property operations and manage building maintenance.
• Coordinate team members to ensure high-quality service to residents.
• Manage budgets and ensure accurate rent rolls.

Skills

Customer Service

Communication Skills

Problem-Solving

Organizational Skills

Time Management

Integrity and Discretion

Ability to Work Under Pressure

Diversity and Inclusion Advocacy

Education

Experience in Multi-Residential Property Management

Job description

Sr Building Managers are one of the first points of contact for leading the organization. This role is primarily responsible for the oversight of the property and day-to-day operations of an assigned property including building operations and capital projects. Senior Building Managers are confident leaders, possessing excellent communication skills with the ability to evaluate economic trends, profitability, and marketing issues. This role requires the ability to work under pressure, handle varied emergency situations, and troubleshoot operational and management problems unique to an assigned area. This role is also responsible for the coordination of Team Members' work to ensure that a superior level of cooperation, service, and support is provided to Residents thereby ensuring that Hazelview is the preferred landlord of choice.

WHAT DO YOU NEED TO BE SUCCESSFUL

• Approximately 4-5 years of related experience in a multi-residential property management role
• A commitment to "Best in Class" Customer Service
• A professional demeanor with strong communication skills
• A demonstrated high degree of integrity, discretion, and confidentiality
• Ability to accurately listen, understand and respond to issues appropriately
• Ability to work and act independently using good judgment
• Ability to remain calm and focused in high-pressure situations
• Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines
• Excellent problem-solving capabilities
• Actively championing diversity, equity, and inclusion to create an environment of belonging

WHAT WILL YOU DO

Operations:

• Manage assigned portfolio of buildings to improve efficiency and reduce operating costs
• Conduct inspection of grounds, facilities, and equipment to determine if repairs or preventative maintenance is required on a weekly/daily basis to monitor performance
• Identify and discuss possible required renovations/improvements with Property and Regional Manager
• Ensure apartment complex is maintained and cleaned in accordance with company standards
• Obtain quotes or bids from contractors for repairs, renovations, and maintenance
• Supervise contractor work to ensure it has been completed and review invoices
• Responsible for ensuring that day-to-day operations of the building are carried out (general maintenance and cleaning)
• Ability to coordinate after-hours’ emergencies as required
• Working knowledge of legislation pertaining to the Residential Tenancy Act
• Ability to represent company at Landlord Tenant Board hearings as needed
• Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents

Management:

• Support Property and Regional Manager with planning, assigning, and directing work of on-site Team Members
• Assist with on-site Team Members’ learning and development specifically with regards to operational procedures
• Support Property and Regional Manager in analyzing and resolving operational issues
• Initiate or suggest initiatives to keep Team Members motivated and engaged

Financial and Budgets:

• Responsible for ensuring rent rolls are accurate
• Review weekly vacancies/availability reports
• Review rents to ensure they are “at minimum” market value

WHAT DO WE OFFER

A Total Rewards package (including but not limited to):

• Learning and growth opportunities
• Paid Vacation
• Health & Dental Benefits Package
• Quarterly Bonus eligibility
• Employee recognition program
• Additional paid time off

ABOUT OUR COMPANY

At Hazelview Properties we believe that apartments are more than bricks and mortar - they are an experience.

Started in 1999 with one small building in Oakville, Ontario, we now manage a portfolio of over 200 multi-family residential buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec, and Nova Scotia.

Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities. We are committed to fostering the long-term growth of our employees, communities, and the investments we make for our clients. It’s one of the things we’ve always believed in, creating value for people and places.

At Hazelview, we know our greatest asset is our people. We go all out to build and nurture a diverse, equitable, and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness. We invest where we see potential, building for now and generations to come.

Vision: “We create value for people and places”.

Our Core Values:

• Trust
• Ambition
• Ownership Mindset
• Having Fun

Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.

Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. We recognize that it is the responsibility of Hazelview to create an inclusive environment that respects the dignity and diversity of all team members.