Senior Infrastructure Engineer

D2L; Kitchener; On-site; CAD 90,000 - 125,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Senior Network and Infrastructure Engineer, der eine Schlüsselrolle bei der Gestaltung und Pflege der Infrastruktur spielt. In dieser spannenden Position werden Sie die Möglichkeit haben, an der Spitze der Technologie zu arbeiten und die Netzwerksicherheit sowie die Cloud-Infrastruktur zu optimieren. Sie werden an Projekten arbeiten, die das Lernen und die Zusammenarbeit revolutionieren, und Ihre technischen Fähigkeiten in einem dynamischen Team einsetzen. Wenn Sie leidenschaftlich an Netzwerktechnologie interessiert sind und eine bedeutende Rolle bei der Transformation der Bildung spielen möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wohlfühlzuschuss

Eigenkapitalzuschüsse

Wettbewerbsfähiges Leistungspaket

Tuition reimbursement bis zu 4.000 CAD

2 bezahlte Tage für Weiterbildung

Zugang zu mentalen Gesundheitsdiensten

Home Internet Erstattungen

Mitarbeiteranerkennung

Hunde freundliche Büros

Soziale Events

Qualifications

• 5+ Jahre Erfahrung in Netzwerktechnologien und Cloud-Infrastruktur.
• Erfahrung mit Azure IaaS und Aruba-Netzwerktechnologien.

Responsibilities

• Entwicklung und Wartung von LAN/WAN und Cloud-Netzwerken.
• Automatisierung von Netzwerkaufgaben und Überwachung der Netzwerkgesundheit.

Skills

Netzwerktechnologie

Cloud-Infrastruktur

Scripting (PowerShell, Python)

Netzwerksicherheit

Technische Problemlösung

Education

Bachelor in Informatik oder verwandtem Bereich

Zertifizierungen (z.B. CCNA, Azure Administrator)

Tools

Aruba Central

Azure

Ansible

Job description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliverimproved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart.No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.

The Senior Network and Infrastructure Engineer plays a critical role in designing, deploying, and maintaining the core infrastructure that supports D2L’s global operations. This role blends deep technical expertise in enterprise networking and cloud infrastructure, with a focus on ensuring high availability, performance, scalability, and security across both on-premises and cloud environments, including platforms such as AWS and Azure.

The engineer will be responsible for managing the full lifecycle of physical network components (Aruba switches, firewalls, access points) and virtual network configurations in Azure. They will lead projects, optimize infrastructure performance, implement automation, and ensure all systems are documented and compliant with security standards. The ideal candidate is a strong collaborator, capable of mentoring peers, driving technical decisions, and owning network architecture end to end.

Major Responsibilities:

Operations and Maintenance
• Enterprise Network Architecture & Maintenance
Design, deploy, and support LAN/WAN, wireless, and VPNs across physical and cloud environments. Maintain accurate documentation of network designs, IP schemes, and architecture decisions.
• Cloud Networking (Azure Focused)
Build and maintain Azure virtual networks, NSGs, route tables, and hybrid connectivity (e.g., ExpressRoute, Site-to-Site VPN). Document cloud configurations, routing paths, and integration points with on-premises networks.
• Network Security & Access Control
Configure and maintain firewalls, NAC solutions (e.g., ClearPass), and remote access policies. Create and update security policy documentation, access control lists, and audit logs.
• Hardware Lifecycle Management
Perform hardware upgrades, replacements, and lifecycle tracking for switches, firewalls, and access points. Maintain inventory records, lifecycle schedules, and deployment documentation.

Monitoring and Automation
• Network Monitoring
Monitor network health using Aruba Central, SNMP, and NetFlow. Document monitoring thresholds, alert response playbooks, and historical performance data.
• Automation of Network Tasks
Automate repetitive tasks using scripting or orchestration tools (e.g., PowerShell, Ansible, Python). Maintain script repositories with usage documentation, change logs, and automation workflow diagrams.
• Availability and Fault Management
Ensure uptime by implementing automated failover mechanisms and redundancy strategies. Document high availability configurations, redundancy paths, and incident response procedures.

Optimization and Performance Tuning
• Traffic Analysis and Bandwidth Optimization
Analyze traffic patterns, optimize routing, and apply QoS policies. Document tuning outcomes, performance benchmarks, and historical trend data.
• Capacity Planning
Project future network demands and scale infrastructure to support growth. Maintain capacity reports, utilization forecasts, and growth models.
• Configuration Standardization
Enforce consistent and secure configurations across all network devices using templates and automation. Maintain version-controlled configuration standards and update logs.

Collaboration and Support
• Escalation and Subject Matter Expertise
Act as the technical authority and escalation point for complex network issues. Document troubleshooting processes, RCA reports, and known issue resolutions.
• Project Participation
Provide technical input for infrastructure projects, ensuring proper network design, integration, and scalability. Maintain project-specific documentation and implementation plans.
• Cross-Team Troubleshooting
Partner with infrastructure, application, and support teams to diagnose and resolve network-related problems. Log and document resolutions in accordance with team procedures.
• Documentation and Knowledge Sharing
Own and maintain all network-related documentation including topology diagrams, SOPs, runbooks, and knowledge base articles. Provide documentation-based training and guidance for peers and junior engineers. Participate in formal yearly documentation reviews and ensure outdated documents are revised, archived, or removed in accordance with governance policies.
• Change Management Participation
Prepare and document change records, risk assessments, and rollback plans for all network modifications. Follow ITIL-aligned change control processes and maintain detailed records.

WHAT YOU'LL BRING TO THE ROLE:

Competencies:
• Strong technical troubleshooting and diagnostic skills across complex networked environments.
• Effective communicator and collaborator across infrastructure, security, and project teams.
• Strong understanding of security best practices in networking and cloud environments.
• Excellent documentation, knowledge-sharing, and mentoring abilities.
• Strategic mindset with the ability to align infrastructure with business goals and growth.

Suggested Qualifications/Experience:
• Networking Expertise:
5+ years of experience with physical and virtual networking, including enterprise technologies such as switching, routing, VLANs, QoS, VPNs, and advanced network security and design.
• Cloud Infrastructure (Azure):
2+ years of hands-on experience with Azure Infrastructure-as-a-Service (IaaS), including virtual networking (VNETs, NSGs, routing, peering, and hybrid connectivity).
• Aruba Network Technologies:
Proven experience with Aruba infrastructure including Aruba Central and ClearPass for network management and access control.
• Infrastructure Operations & Microsoft Ecosystem:
Experience with Windows Server and Windows desktop operating systems, Office 365, Active Directory, SCCM, MDM solutions, and infrastructure patching and maintenance.
• Monitoring and Resiliency:
Strong background in infrastructure monitoring, as well as implementing database backups, high availability (Always-On), and disaster recovery strategies.
• Automation and Infrastructure as Code:
Proficient in scripting and automation tools such as PowerShell, Python, and Ansible; familiar with configuration management and version control practices.
• Certifications (Preferred):
Aruba Certified, Azure Administrator/Architect, CCNA/CCNP, Network+, Security+.

The expected base salary range for a new hire in this role is listed below.The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$90,000 — $125,000 CAD

Don’t meet every single requirement?We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

Playing in picture-in-picture

Playing in picture-in-picture (opens a new window)

Share

00:00

02:22

Off

English (auto-generated) CC

English (auto-generated)

Customize

Quality Auto

Speed Normal

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through#LifeAtD2L :

• Impactful work transforming the way the world learns
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
• 2 Paid Days off for Catch the Wave related activities like exams or final assignments
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events
• Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.

D2L is committed to a fair and inclusive work environment. We are an equal opportunity employer that hires and attracts talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad customer base and we seek talent with diversity of life experiences and perspectives from around the world. If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us [e-mail] and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially.D2L maintains a drug-free workplace.

By clicking on the “Submit Application” button above, you acknowledge, agree and/or provide your explicit consent for the D2L family of companies

• to use the information you have provided for the purpose of considering and evaluating you as a candidate for employment with the D2L family of companies;
• to store your information on their vendor systems;
• to share your information within the D2L family of companies, their vendors, partners or other third parties for the purpose of processing your employment application; and
• to use your personal information to contact you in the future for any other suitable employment opportunities;

The D2L family of companies and its vendors, partners, and third parties and their systems may be located in jurisdictions different from your jurisdiction of residence.

For more information on how the D2L family of companies protects your privacy,please review D2L’s Privacy Statement .

To all recruitment agencies: D2L does not accept agency resumes. Please do not forward resumes to our HR alias e-mail address, to any D2L employee, or to other Desire2Learn e-mail addresses. D2L will not pay any fees related to unsolicited resumes.