Senior Broker

Midland Transport; Toronto; On-site; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible health plan

RRSP matching

Wellness reimbursements

3 weeks paid vacation

Maternity leave top-up

Growth opportunities

Job summary

Midland Transport is seeking a Senior Broker to manage a portfolio of Brokerage Accounts in Brampton, ON. You will lead commercial strategy and operations, support the sales team, and coordinate across Finance, Dispatch, and Administration to ensure superior service for clients.

Responsibilities include pricing, contracts, and execution, building carrier networks, and driving growth while mentoring junior staff. Strong North American transportation experience is essential.

Qualifications

• University Degree.
• 10-15+ years experience in related field.
• Excellent communication and interpersonal skills.
• Excellent problem solving and prioritizing skills.
• Excellent people management skills mentoring, coaching and leadership.
• Ability to make decisions under pressure.
• Direct experience in the North American transportation industry, including existing transportation partner relationships.

Responsibilities

• Support sales team in driving Brokerage and Truckload growth, with a focus on new, non-affiliate accounts.
• Partner with Sales on client strategy, attend meetings, and contribute pricing and operational expertise.
• Build and manage client relationships across North America, including contract pricing and service delivery.
• Lead client interactions, responding to inquiries, rate requests, and time‑sensitive communications.
• Ensure seamless coordination between Truckload and Brokerage divisions to enhance customer experience.
• Manage and grow a strong carrier network by identifying market trends and developing coverage strategies.
• Collaborate with senior leadership to achieve divisional KPIs, financial targets, and operational goals.
• Oversee account performance, ensuring portfolios are current and meeting customer requirements.
• Support pipeline development and assist in closing sales opportunities.
• Mentor and guide junior team members (Logistics Planners and Assistants) to support team development.
• Drive process improvements and strategic initiatives to support organizational growth and efficiency.

Skills

Communication

Interpersonal

Problem solving

Leadership

Decision making

People management

Education

University degree

Job description

Job Description

Midland Transport is currently seeking a Senior Broker in Brampton, ON. The Senior Broker manages a portfolio of Brokerage Accounts leading both commercial strategy and operational development and execution. This role assists the Midland Sales team in handling client inquiries and issues in regard to the Brokerage Division. Identifies market trends and implement strategies to drive value in terms of financial outcomes and customer facing outcomes. Leads all aspects of customer orders, pricing, contracts and execution. They are timely, self‑led and coordinates with other departments such as Finance, Dispatch and Administration to ensure Superior Quality Service is being experienced by all clients.

Benefits to Joining Midland

• A dynamic, safe, and rewarding work environment
• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• 3 weeks' paid vacation
• Maternity leave top-up program
• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

Responsibilities

• Support sales team in driving Brokerage and Truckload growth, with a focus on new, non-affiliate accounts.
• Partner with Sales on client strategy, attend meetings, and contribute pricing and operational expertise.
• Build and manage client relationships across North America, including contract pricing and service delivery.
• Lead client interactions, responding to inquiries, rate requests, and time‑sensitive communications.
• Ensure seamless coordination between Truckload and Brokerage divisions to enhance customer experience.
• Manage and grow a strong carrier network by identifying market trends and developing coverage strategies.
• Collaborate with senior leadership to achieve divisional KPIs, financial targets, and operational goals.
• Oversee account performance, ensuring portfolios are current and meeting customer requirements.
• Support pipeline development and assist in closing sales opportunities.
• Mentor and guide junior team members (Logistics Planners and Assistants) to support team development.
• Drive process improvements and strategic initiatives to support organizational growth and efficiency.

Qualifications

• University Degree
• 10-15+ years experience in related field.
• Excellent communication and interpersonal skills.
• Excellent problem solving and prioritizing skills.
• Excellent people management skills mentoring, coaching and leadership.
• Ability to make decisions under pressure.
• Direct experience in the North American transportation industry, including existing transportation partner relationships.

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

At Midland, we’re not just moving freight — we’re building the next generation of transportation. We’ve been one of the most trusted carriers in Canada and the United States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We’re investing in technology to deliver measurable customer‑focused solutions, and we’re also committed to sustainability and growth.

Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Our employees are the driving force behind our success, and we’re proud to foster a workplace where talent thrives, ideas are valued, and careers are built for the long haul. Whether on the road or in a service centre or office, every Midland employee helps build lasting relationships with our customers. We’re looking for motivated and skilled people who want to contribute to our high‑performing team and be part of a business that is growing, evolving, and setting the standard in transportation and logistics.

Let’s drive success together.