Senior Branch Administrator

Raymond James Ltd.; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Branch Administrator to enhance operational efficiency and support branch management. This role involves liaising with various departments, overseeing hiring and training, and ensuring compliance with industry regulations. The ideal candidate will possess strong client service skills, decision-making abilities, and a solid understanding of investment concepts. Join a forward-thinking company that values its people and offers a competitive benefits package, including flexible workstyles and opportunities for professional growth.

Benefits

Health Benefits

RRSP Matching Program

Employee Stock Purchase Plan

Paid Time Off

Volunteer Days

Discretionary Bonuses

Tuition Reimbursement

Qualifications

• 3-5 years in Investment Brokerage or Financial Services required.
• Proficient in Microsoft Office and willing to learn new applications.

Responsibilities

• Assist Branch Manager and Compliance Supervisor with operations.
• Liaise with internal departments and external vendors.
• Conduct meetings and maintain records for efficient operation.

Skills

Client Service Skills

Decision Making

Problem Solving

Attention to Detail

Communication Skills

Knowledge of Investment Concepts

Proficiency in Microsoft Office

Ability to Work Under Deadlines

Education

Diploma or Degree in Finance or Related Field

3-5 Years in Investment Brokerage or Financial Services

Job description

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At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Senior Branch Administrator

How does the role impact the organization?

The primary role of Senior Branch Administrator is to assist both the Branch Manager (BM) and Branch Compliance Supervisor (BCS) and ensure the Raymond James office is managed efficiently and effectively.

What is the position responsible for?

• Be the key point of contact regarding operational policies & procedures and workstation applications for support staff and advisors;
• Liaise with internal departments and external vendors/suppliers on behalf of the branch including Human Resources, Payroll and Finance;
• Hiring and training of support staff;
• Assist with branch event planning;
• Prepare and execute regular meetings for support staff;
• Engage in and summarize the monthly National Branch Administrator (BA) Calls with the Assistant Branch Administrator (ABA);
• Conduct bi-monthly Sales Assistant meetings with updates and changes announced during National BA Calls;
• Develop and maintain necessary records and controls for the BM in order to ensure efficient operation;
• Participate in Sales Assistant performance reviews;
• Assist BM/BCS in overall profitability of the branch;
• Support the ABA in processing cheque printing and deposits;
• Maintain a working knowledge of the industry and AML rules and regulations as well as RJL policies and procedures by reading regulatory bulletins, notices, internal bulletins and policy, and completing industry or internal courses that would fulfill your CE requirements on a timely basis;
• Assist with Professional Development and Compliance Credit questions;
• Backup reception duties, as needed; and
• Other duties as assigned.

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

• Knowledge of fundamental investment concepts, practices, and procedures used in the securities industry;
• Competent in the Canadian regulatory environment;
• Proficient in Microsoft Office with a willingness and ability to learn new applications;
• Excellent skills in client service, decision making, proactive thinking, and problem solving;
• The ability to work within deadlines in a high-volume and demanding environment while maintaining a high level of service and an imperative attention to detail;
• Demonstrate advanced face-to-face, email, videoconferencing, and telephone etiquette and relationship management skills;
• Ability to assume numerous roles and responsibilities;
• Exercise tact and discretion in the handling of confidential information; and
• Communicate proficiently in French is an asset.

Educational/Previous Experience Requirements

• A minimum of 3-5 years in the Investment Brokerage or Financial Services Industry;
• Diploma or degree or an equivalent combination of experience education, and/or training;
• Previous Supervisory or Management experience is an asset.

Licenses/Certifications

• Registered Representative licensing; and
• Successful completion of:
• the Canadian Securities Course; and
• the Conduct and Practices Handbook.
• The Investment Dealer Supervisors Course (IDSC) is an asset.

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at [e-mail]. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Customer Service, and Finance

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