Senior Branch Administrator

Raymond James Financial; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Branch Administrator to enhance operational efficiency and support the Branch Manager. This pivotal role involves liaising with various departments, managing staff training, and ensuring compliance with industry regulations. The ideal candidate will have a strong background in financial services, excellent client service skills, and a knack for problem-solving. Join a company that values its people and offers a competitive benefits package, including flexible workstyles and opportunities for professional development. If you are ready to make a significant impact in a dynamic environment, this role is for you.

Benefits

Health Benefits

RRSP Matching Program

Employee Stock Purchase Plan

Paid Time Off

Volunteer Days

Discretionary Bonuses

Tuition Reimbursement

Qualifications

• Minimum 3-5 years in investment brokerage or financial services.
• Diploma or degree or equivalent experience required.

Responsibilities

• Assist Branch Manager and Compliance Supervisor in operations.
• Liaise with internal departments and external vendors.
• Conduct hiring and training of support staff.

Skills

Client Service Skills

Decision Making

Problem Solving

Microsoft Office Proficiency

Knowledge of Investment Concepts

Communication Skills

Attention to Detail

Time Management

Education

Diploma or Degree in Finance

3-5 Years in Financial Services

Supervisory Experience

Tools

Workstation Applications

Job description

Job Description - Senior Branch Administrator (2500289)

Senior Branch Administrator - 2500289

At Raymond James,wedevelop,wecollaborate,wedecide,wedeliver, andweimprove together.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Senior Branch Administrator

How does the role impact the organization?

The primary role of Senior Branch Administrator is to assist both the Branch Manager (BM) and Branch Compliance Supervisor (BCS) and ensure the Raymond James office is managed efficiently and effectively.

What is the position responsible for?

• Be the key point of contact regarding operational policies & procedures and workstation applications for support staff and advisors;
• Liaise with internal departments and external vendors/suppliers on behalf of the branch including Human Resources, Payroll and Finance;
• Hiring and training of support staff;
• Assist with branch event planning;
• Prepare and execute regular meetings for support staff;
• Engage in and summarize the monthly National Branch Administrator (BA) Calls with the Assistant Branch Administrator (ABA);
• Conduct bi-monthly Sales Assistant meetings with updates and changes announced during National BA Calls;
• Develop and maintain necessary records and controls for the BM in order to ensure efficient operation;
• Participate in Sales Assistant performance reviews;
• Assist BM/BCS in overall profitability of the branch;
• Support the ABA in processing cheque printing and deposits;
• Maintain a working knowledge of the industry and AML rules and regulations as well as RJL policies and procedures by reading regulatory bulletins, notices, internal bulletins and policy, and completing industry or internal courses that would fulfill your CE requirements on a timely basis;
• Assist with Professional Development and Compliance Credit questions;
• Backup reception duties, as needed; and
• Other duties as assigned.

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offersflexible workstyles,a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

• Knowledge of fundamental investment concepts, practices, and procedures used in the securities industry;
• Competent in the Canadian regulatory environment;
• Proficient in Microsoft Office with a willingness and ability to learn new applications;
• Excellent skills in client service, decision making, proactive thinking, and problem solving;
• The ability to work within deadlines in a high-volume and demanding environment while maintaining a high level of service and an imperative attention to detail;
• Demonstrate advanced face-to-face, email, videoconferencing, and telephone etiquette and relationship management skills;
• Ability to assume numerous roles and responsibilities;
• Exercise tact and discretion in the handling of confidential information; and
• Communicate proficiently in French is an asset.

Educational/Previous Experience Requirements

• A minimum of 3-5 years in the Investment Brokerage or Financial Services Industry;
• Diploma or degree or an equivalent combination of experience education, and/or training;
• Previous Supervisory or Management experience is an asset.

Licenses/Certifications

• Registered Representative licensing; and
• Successful completion of:
• the Canadian Securities Course; and
• the Conduct and Practices Handbook.
• The Investment Dealer Supervisors Course (IDSC) is an asset.

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at [e-mail]. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

Raymond James Ltd. is a member of the Investment IndustryRegulatory Organization of Canada (IIROC) and of the Canadian Investor ProtectionFund (CIPF). Customers’ accounts are protected by the Canadian Investor ProtectionFund within specified limits. A brochure describing the nature and limits ofcoverage is available upon request or at . 3Macs, MacDougall,MacDougall & MacTier and Raymond James Correspondent Services are divisions ofRaymond James Ltd. Raymond James Ltd. is an integrated financial services firm. Itssubsidiaries, Raymond James Investment Counsel Ltd., Raymond James FinancialPlanning Ltd., Raymond James Trust (Canada) and Raymond James Trust (Québec) Ltd.are not members of the IIROC or the CIPF. Please consult each subsidiary’s webpagesfor applicable corporate, regulatory or membership information.www.cipf.ca