Senior Bodily Injury Adjuster (Commercial Lines)

Aplin; Canada; Remote; CAD 90,000 - 105,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched retirement savings

Vacation and personal days and mental‑

Professional learning support (CIP)

Remote setup provided

Volunteer days and charitable giving

Job summary

Aplin is seeking a Senior Bodily Injury Adjuster (Commercial Lines) to focus on commercial premises liability and bodily injury exposures in a desk-adjusting role. This remote opportunity spans across Canada, offering a collaborative environment and strong guidance from seasoned mentors.

You will manage claims from intake to resolution, conduct timely investigations, and set reserves and settlement strategies while maintaining audit-ready documentation and professional communication with

Qualifications

• Completion of at least four CIP courses (progress toward full designation preferred), CIP designation, or adjuster license across Canada
• Proven experience handling commercial bodily injury and liability claims (premises liability, slip and fall, retail and warehouse exposures, third-party injury claims, etc.)
• Ability to work independently, apply sound judgment, and resolve claims efficiently
• Strong investigation skills, negotiation capability, and clear written documentation
• Willingness and ability to obtain required provincial adjuster licensing (support available)
• Comfort with a fully desk-based role and success in a remote team environment
• Assets: experience in a TPA environment, self-insured commercial accounts, and/or litigated BI exposure

Responsibilities

• Manage commercial bodily injury and liability claims from intake through resolution, with strong file ownership
• Conduct timely investigations by phone and virtual channels, including early fact gathering and clear next-step planning
• Assess liability, damages, and exposure, and set appropriate reserves and settlement strategy
• Maintain accurate, audit-ready documentation and organized files that meet quality standards
• Communicate professionally with stakeholders (claimants, counsel, internal partners, and vendors)
• Balance service, quality, and productivity expectations within a steady desk caseload

Skills

Strong investigation skills

Negotiation capability

Clear written documentation

Ability to work independently

Education

Four CIP courses (progress toward full designation)

CIP designation or adjuster license across Canada

Job description

Complex commercial claims need calm judgment and decisive action, and that’s exactly what this Senior Bodily Injury Adjuster (Commercial Lines) role delivers. You will focus on commercial premises liability and bodily injury exposures in a desk adjusting model, where strong early investigation and confident liability decisions make all the difference. This is a remote opportunity across Canada.

Compensation

• Strong overall compensation package including base salary between $90,000 – $105,000 plus fixed bonus paid twice annually.

Benefits & Perks

• Comprehensive health coverage (drugs, dental, vision exam coverage) and life insurance options
• Employer-matched retirement savings program
• Vacation and additional paid days off programs (personal days, sick days, and a dedicated mental health day)
• Paid support for continued learning, including CIP coursework and provincial licensing
• Remote setup support with equipment provided
• Extra programs may include volunteer days and charitable giving support

Responsibilities

• Manage commercial bodily injury and liability claims from intake through resolution, with strong file ownership
• Conduct timely investigations by phone and virtual channels, including early fact gathering and clear next-step planning
• Assess liability, damages, and exposure, and set appropriate reserves and settlement strategy
• Maintain accurate, audit-ready documentation and organized files that meet quality standards
• Communicate professionally with stakeholders (claimants, counsel, internal partners, and vendors)
• Balance service, quality, and productivity expectations within a steady desk caseload

Qualifications

• Completion of at least four CIP courses (progress toward full designation preferred), CIP designation, or adjuster license across Canada
• Proven experience handling commercial bodily injury and liability claims (premises liability, slip and fall, retail and warehouse exposures, third-party injury claims, etc.)
• Ability to work independently, apply sound judgment, and resolve claims efficiently
• Strong investigation skills, negotiation capability, and clear written documentation
• Willingness and ability to obtain required provincial adjuster licensing (support available)
• Comfort with a fully desk-based role and success in a remote team environment
• Assets: experience in a TPA environment, self-insured commercial accounts, and/or litigated BI exposure

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.