Senior Benefits Consultant - Westland Benefits

Westland Insurance Group; Surrey; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible workplace

Growth opportunities

Autonomy

Inclusive culture

Total rewards program

Values Days

Volunteer Days

Job summary

Westland Insurance Group is seeking a Senior Benefits Consultant for Westland Group Benefits in the Vancouver area. This hybrid role focuses on managing client relationships, delivering strategic benefits solutions, and guiding renewals with carriers to optimize plan design.

The ideal candidate has 5+ years in group benefits, LLQP licensed, and strong communication and negotiation skills. Proficiency in CRM and MS Office is essential, with CEBS/GBA considered a plus.

Qualifications

• 5+ years of experience in group benefits or employee benefits account management.
• Proven ability to manage client relationships and deliver strategic, results-driven solutions.
• Strong presentation and negotiation skills.
• Proficient in Microsoft Office and CRM systems.
• Life licensed (LLQP) in home province.

Responsibilities

• Serve as the primary relationship manager for a portfolio of group benefits clients.
• Lead annual renewals with carriers and provide plan design recommendations.
• Conduct regular client meetings to review performance and gather feedback.
• Develop and implement benefits strategies aligned with client goals.
• Prepare quarterly and mid-year reviews with insights and recommendations.
• Collaborate with carriers to implement plan changes and resolve issues.
• Upsell and cross-sell Westland’s benefits and insurance products within existing accounts.

Skills

Group benefits expertise

Client relationship management

Communication skills

CRM systems

Microsoft Office

Education

LLQP license

CEBS or GBA (assets)

Tools

CRM Systems

MS Excel

Job description

We’re searching for a Senior Benefits Consultant, Westland Group Benefits. Are you searching for new possibilities?

Westland Insurance Group Ltd. is growing and has an exciting opportunity for a Senior Benefits Consultant, Westland Group Benefits. This is a hybrid role based out of our Vancouver (Richmond/Surrey) offices. If you’re passionate about managing client relationships, delivering strategic benefits solutions, and helping businesses protect what matters most to their people, you’ll love working with Westland!

Expected Compensation: The expected hiring range for this role is $90,000 to $120,000 based on a 35-hour work week. Actual salary offered will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity.

Reason forVacancy: This is a new opportunity within our team.

Westland is committed to continuous learning, where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training and development courses, certifications, seminars, and conferences that support your professional growth.

Discover what’s possible with Westland

The Westland story is all about growth - and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

Interested in learning more?

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we’ll love You:

• You bring 5+ years of experience in group benefits or employee benefits account management
• You have strong knowledge of group health, dental, life, disability, and ancillary benefits products
• You have a proven ability to manage client relationships and deliver strategic, results-driven solutions
• You’re an excellent communicator and problem solver, with strong presentation and negotiation skills
• You’re proficient in Microsoft Office and CRM systems
• Life licensed (LLQP) in your home province
• Industry designations such as CEBS or GBA considered strong assets
• You demonstrate accountability, collaboration, expertise, resiliency, and a client-first mindset

Once here, you'll:

• Serve as the primary relationship manager for a portfolio of group benefits clients
• Build and maintain strong relationships with key client decision-makers, plan administrators, and advisors
• Lead annual renewals in collaboration with Underwriting, including carrier negotiations, rate analysis, and plan design recommendations
• Conduct regular client meetings to review plan performance, introduce new offers, and gather feedback
• Develop and implement benefits strategies tailored to client needs and business goals
• Prepare and deliver quarterly and mid-year reviews with actionable insights and recommendations
• Collaborate with carriers to implement plan changes, resolve claims issues, and ensure timely delivery of materials
• Respond to client inquiries on billing, claims, eligibility, and plan design
• Maintain accurate and current client records in CRM and internal systems
• Work closely with Sales, Underwriting, and Client Services to deliver seamless service
• Identify opportunities to upsell and cross-sell Westland’s suite of benefits and insurance products to drive growth within existing accounts
• Track and report on retention and growth metrics

As part of our commitment to transparency, we want to let you know that while our recruitment system includes AI capabilities, these are never used to screen, evaluate, or select candidates. The only AI functionality that Westland uses is for transcribing notes during candidate calls, and this occurs with your consent. These toolsaren'tused to make any hiring decisions throughout our recruitment process.