Senior Benefits Associate - Westland Benefits

Westland Insurance Group; Mississauga; Hybrid; CAD 50,000 - 62,000; Full time

Benefits offered by this job

Open workplace

Career growth

Autonomy

Inclusive culture

Total rewards

Values Days

Volunteer Days

Job summary

Westland Insurance Group in Mississauga, ON is seeking a Senior Benefits Associate to support day-to-day group benefits administration, collaborate with Benefits Advisors, and coach junior team members in a hybrid office environment.

The role emphasizes client service, accuracy, and teamwork, with 2–3 years of relevant experience and knowledge of group life, health, dental, and pension plans; proficiency in MS Office is important.

Qualifications

• 2–3 years of experience in a Benefits Associate or similar role.
• Experience supporting group life, health, dental, and pension plans.
• Strong administrative, organizational, and time-management skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Support Senior Benefits Consultants and advisors with client service, renewals, and administrative activities
• Act as a liaison between clients, advisors, and insurance carriers to respond to inquiries and resolve issues
• Manage the day-to-day administration and maintenance of group benefits client accounts
• Coordinate group benefit renewals, client documentation, signatures, and submissions
• Prepare presentations, reports, and other client-facing materials using Excel and PowerPoint
• Support market reviews, carrier comparisons, and Individual Life, Health & Dental quoting activities
• Train and coach new team members while supporting compliance and licensing activities

Skills

Administrative experience

Communication skills

Time management

Organizational skills

Education

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

We're searching for a Senior Benefits Associate. Are you searching for new possibilities?

Westland Insurance Group Ltd. is growing, and we're looking for a collaborative and detail-oriented professional to join our Group Benefits division as a Senior Benefits Associate at our office in Mississauga, ON. In this role, you will support the day-to-day administration and maintenance of group benefits clients, work closely with Benefits Advisors, and provide training and coaching to junior team members while delivering exceptional client service. This role will be hybrid.

Expected Compensation: The expected hiring range for this role is $49,600 to $62,000 based on a 37.5-hour work week. Actual offered salary will depend on the successful candidate's qualifications and experience, as well as market conditions for the role, and internal equity.

Reason for Vacancy: This posting is to fill a current vacancy on our team.

Discover what’s possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we’re inviting amazing people like you to join us.

Whyyou'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community with diverse backgrounds
• A total rewards program that supports your financial, physical, and mental wellbeing
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days through Amplifying Communities

Whywe’lllove You:

• 2-3 years of experience in a Benefits Associate or similar role
• Experience supporting group life, health, dental, and pension plans
• Strong administrative, organizational, and time management skills
• Excellent communication and interpersonal skills
• Proficiency with Microsoft Office, including Word, Excel and Powepoint
• Post-secondary education or insurance industry experience is an asset

Once here, you'll:

• Support Senior Benefits Consultants and advisors with client service, renewals, and administrative activities
• Act as a liaison between clients, advisors, and insurance carriers to respond to inquiries and resolve issues
• Manage the day-to-day administration and maintenance of group benefits client accounts
• Coordinate group benefit renewals, client documentation, signatures, and submissions
• Prepare presentations, reports, and other client-facing materials using Excel and PowerPoint
• Support market reviews, carrier comparisons, and Individual Life, Health & Dental quoting activities
• Train and coach new team members while supporting compliance and licensing activities

As part of our commitment to transparency, we want to let you know that while our recruitment system includes AI capabilities, these are never used to screen, evaluate, or select candidates. The only AI functionality that Westland uses is for transcribing notes during candidate calls, and this occurs with your consent. These tools aren't used to make any hiring decisions throughout our recruitment process.